Reviews
Buyers Beware
Contacted them about a Rubicon listed for sale on Cars.com and their website. Then at last minute they raised the advertised sale price by $3,600!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Pricing is WAY OFF! It’s a lure tactic.
Don’t go there! You will waste your time. I went because of the good price. Wow was I surprised that the price will never be what is listed on the internet.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Worst pricing
By far, the worst CDJR dealer in Cincinnati area. Sales representatives lack brains. Internet pricing is way above the actual sales price, which you will find after hours of painful conversation at the dealership. They will add $4000 more for some maintenance contract and will pester you to buy it. They will also try to put in dark about all the rebates you qualify for. The worst of all is th manager Chris, who brags about their pricing and will shut down when you show him off with better deals with neighboring buyers. NOT THE PLACE TO GO IF YOU WANT TO GET A COMPETITIVE PRICE. But you may go for a test drive and buy it from a different dealer though��
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Purchased a new vehicle
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review Mr. Boyd. We appreciate your feedback and want to congratulate you on your new car! We hope you come see us again to prove our track record of excellent service when the time is right, hopefully in our service department when your car needs routine maintenance? If you need anything please give us a call, and enjoy your new car!
Great Experience
The team at Jake Sweeney made it very easy to get me the truck that I wanted. They went above my standards to make it happen and get the best for me. If you?re looking at shoppin there, I would highly recommend to work with Curtis. He will do whatever it takes to get you what you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the awesome review of Jake Sweeney Chrysler Jeep Dodge Ram Curtis! We appreciate you taking the time to share the experience you had at our dealership during the purchasing of your Ram! We strive to meet the needs and expectations of our customers, so thank you for letting us know that we met our goal for your experience! If you need anything else please give us a call!
Great Customers Service
Came to the dealership looking for a vehicle for my daughter... Tina Burnet was great thanks!!!! I will send all my family and friends.Thanks Tina
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the awesome review Nicole! We at Jake Sweeney Chrysler Jeep Dodge Ram strive to give our customers the best customer service experience to match the car of their dreams, so thank you for letting us know that we did it for you! If you need any further assistance please give us a call. Until then we hope your daughter enjoys her new car this Spring!
Happy Customer
Austin Shofstall was very helpful in my experience buying a new truck. He really worked hard to get me the deal I wanted. He helped me find the truck for me and was knowledgebale and could answer any questions I had. I felt that he really tried to get me the best price possible and put all the effort he could trying to make me happy. Thanks Austin for the great experience !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the awesome review Kyle! We appreciate you taking the time to review Jake Sweeney Chrysler Jeep Dodge Ram, and letting us know that we not only got you the truck you wanted for the price you wanted but the great customer service you deserve! If you need anything else please give us a call. Enjoy your brand new car!
Awesome!!
Toby spent quite a few hours with me at the dealership to make sure I got the car I wanted in the price range I wanted to stay in. I really wanted a newer Chevy Malibu and Toby was able to find me one that I loved. Highly recommend him to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your awesome review of Jake Sweeney Chrysler Jeep Dodge Ram Shelby! We really appreciate you taking the time to review our dealership and staff, especially Toby. Enjoy your new Malibu and let us know if there's anything else you need!
Great Service, Great People incl. Kevin Laxton
Overall great experience! They treated us great from the moment we walked in. Kevin Laxton had been contacting me via email prior to coming in and took great care of me when I showed up. He helped me to get the right car at the right price as well as going through all the different add ons / amenities in my new car. He made sure I left feeling confident in my new purchase and that the entire process had run smoothly. HIGHLY recommend to come here to get a new car. Whole staff was very nice, accommodating, professional, and helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jake Sweeney Jeep
I picked up a clean 2012 Audi A6, from the great folks at Jake Sweeney Chrysler Jeep Dodge, near Tri-county mall in Cincinnati. They held the car for me until i was able to come test drive it, and were easy to deal with when it came time to get financing in order. If youre in the market for a used car, Jake has a great website that lets you search all thier many dealerships' inventory. If i were buying a new JEEP, or dodge they would be the first place id go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jake Sweeney Chrysler Jeep Dodge Ram would like to thank you for the review of our company. . It really does make a difference when we receive feedback online. We look forward to working with you in the future. On behalf of the Sweeney family and the our entire Chrysler Jeep Dodge Ram team, Thanks again and have a great day! Enjoy your A6!