Reviews
My new Sahara
Dwayne was my salesman and he made it very seamless. I was in the market for a Sahara... one specific was a manual transmission. He did a search and then a dealer trade for the Sahara that I wanted. Visit with the finance office was also very quick. I would definitely recommend Jake Sweeney.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Jake Sweeney Chrysler Jeep Dodge and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
Great experience with Marty Deitsch
I was able to evaluate and drive the various models of Pacifica in a single visit and determine the exact configuration and model that met my needs. It wasn't on site, so Marty found it for me in Dayton. They made the deal and had the Van brought in and delivered the next morning to my home for turnover. The process was excellent and I am delighted with the Pacifica Touring L Plus. Marty worked the entire process tirelessly and made my experience as good as it gets for car buying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this awesome review! We work hard to meet expectations like yours, and we're happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
RUDE CUSTOMER SERVICE!! absolute worst!
The absolute worst customer service! Went in to see Eric he was the worst salesman I’ve ever encountered. Tried running my credit before even letting me see the car! Told me he didn’t care if I purchased there. I’ll never ever be a customer!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Jake Sweeney Chrysler Jeep Dodge would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
Could've had better communication
I found a used car I was interested in online. I contacted the dealership, and 2 different people got back to me. One of them scheduled a test drive with me, but when I showed up for the test drive (an hour after scheduling it) the salesperson I talked to was gone and the car had been sold. That was frustrating. The person I dealt with in the deakshio did a good job at saving my experience though. He was honest and friendly and helped point me in the right direction to find what I was looking for. It's a nice facility and they seem very professional, but the lapse in communication was a pain for me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Kind regards, The Jake Sweeney Chrysler Jeep Dodge Team
Jeep Grand Cherokee purchased!
Garrett provided us the information we wanted to make an informed decision. No pressure from anyone we spoke with. This was the quickest and smoothest purchase of a vehicle we have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
Crooks
Stay away they're crooks. They misdiagnose cars and over charge people. They're not honest I've never been so disrespected in my entire life. I hope someone closes them down
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us directly at your earliest convenience. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
Service
Todd in service was great to work with. He kept me informed on the progress of my car. Todd Wright was also a pleasant to work with. I have bought numerous cars here and will continure
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
Jeep Wrangler
The team over at Jake Sweeney Chrysler Jeep was great to work with. This by far was my smoothest car buying experience that I have had the pleasure of going through. I have also used their service department and have had nothing but a first class experience. Thanks for making everything easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony, thank you for the feedback! We are happy to hear about your positive experience at Jake Sweeney Chrysler Jeep Dodge, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
oil change
great service excellent customer service always very fast service understanding and very thorough always very pleasant clean areas for customers to enjoy quiet or watch tv thank you for all that you do
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen Baker, thank you for the feedback! We are happy to hear about your positive experience wiht us here at Jake Sweeney Chrysler Jeep Dodge, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team
Dodge Charger
Nick was great he new all about the vehicle I wanted and the manger Chris did all he could to get me in it. Great team it was a pleasure doing business here!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Jake Sweeney Chrysler Jeep Dodge Team