Skip to main content

Chapman Auto Store of EHT NJ

(634 reviews)
Visit Chapman Auto Store of EHT NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT NJ from DealerRater.

Want to share your experience with this dealership?

Write a review

Charles Monaghan

I traded in my 2021 leased Corsair and was welcomed to the showroom where Douglas Adams helped me through the process to turn in the car and get a brand new 2023 Lincoln Corsair. Very happy with the transaction and all the help I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Charles, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service, great staff.

Great service, great staff. Always pleased with the work done on my vehicle. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was pleasant and helpful.

Everyone was pleasant and helpful. Jackie was so nice and has a wonderful personality, i would personally ask for her if we were shopping for another vehicle, and would recommend her in a heartbeat in the car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ericka was a pleasure to work with and made the entire

Ericka was a pleasure to work with and made the entire car shopping process a breeze. She was very knowledgeable and helped me to find the perfect fit for my lifestyle and preferences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service!

Excellent service! Removed a nail from and repaired my tire. Treated like family. Highly recommend Chapman's of EHT, NJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was really GREAT in every way!

The service was really GREAT in every way!! Traci made us feel valued as customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chapman ford is customer focused and attentive to my

Chapman ford is customer focused and attentive to my service needs. I particularly appreciate that they anticipate my service needs on not only this visit but my next one too. Next visit will be tires and brakes because I’m confident those items will be okay until then. I can plan my finances accordingly. Thank you Eric for making my visit worthwhile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Doug Adams was phenomenal.

Doug Adams was phenomenal. He and the other staff made this an efficient and pleasurable experience. Glad I could be the first sale of a 2024 Lincoln Nautilus I highly recommend this agency to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This place is great

Talia was great and super helpful guided me through the process and was in contact me as soon as everything was done as well as accurate about the price and how long my repair would take

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Ryan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Mike Conahan and Antonio LaCava were my car salesmen.

Mike Conahan and Antonio LaCava were my car salesmen. They both took the time to help me select the right vehicle for me, got a great price, and great service. Chapman Ford of EHT was just about an hour from my home, but we'll worth the drive. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.