Reviews
Andrew very knowledgeable about vehicles features,
Andrew very knowledgeable about vehicles features, options, and of what’s in stock. This I appreciate more than anything . Not knowing your product leads to lots of wasted time. But not here! They know their stuff! Also have been dealing with Manager Greg for about 10 years He knows his stuff and his accent is not fading. A top notch experience!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Have been servicing with chapman for many years.
Have been servicing with chapman for many years. Great service and sales treatment. Keep up the good work!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Great service! Ray McDonald was awesome helping us out while we were on vacation I. The area. Customer service outstanding!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Staff was courteous.
The Staff was courteous. The video showing the work being done is a brilliant idea.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
New Car
I received the best service from my sales rep Ericka Gomez! She is top notch in all areas!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Marie, thank you for taking the time out of your day to tell us about your experience. At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great experience
The salesman Tim & sales manager Mike were extremely friendly & professional. I felt as though they really had our best interest in mind. They both went above & beyond to help us in our decision. Best buying experience ever. Thanks Tim &Mike
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eugene, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Maintenance
With all the txt messages they send should let you know before coming about the service fee when using a credit card. Instead of paying an addl $10 I would have brought a check to pay.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Janyce, we appreciate you taking the time to leave us this feedback. Please give us a call at (609) 646-2000 and we will do our best to make this better. We hope to hear from you soon.
The only issue I have with the dealership is the charge
The only issue I have with the dealership is the charge of 3% to use a credit card. I mean come on really! Don’t be cheap and help those who need more time to pay the work off. The people that work there are great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mazda SUV
My sales person Erika was wonderful. I would buy a car from her again. She was patient, knowledgeable, kept us informed and gave us updates on our delivery Everyone at the dealership worked with us and were excellent at their job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Janice, thank you for taking the time out of your day to tell us about your experience. At Chapman Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
I leased a Lincoln Nautilus from Chapman Ford of Egg
I leased a Lincoln Nautilus from Chapman Ford of Egg Harbor NJ and the process couldn’t have gone smoother from Sales, Finance and delivery!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car