Chapman Auto Store of EHT NJ

First let me say, that I bought my last three cars at Chapman Ford. We went in looking for a second car for the family. I was upfront from the beginning what I wanted to spend. The finance guy came over, we talked numbers, and he lowered the price of the vehicle to try to get to my number. Then they went to get financing to get lower. The salesman, said and I quote "If you leave, you should take the car and not leave without it, as we have someone here waiting for the car also". Nice high pressure tactic. After the bank financing came back and we were about $500 away from what I wanted to pay, the dealership refused to pay, now, I know it is a business, so no love lost in not making a deal. But two things bothered me: 1. Kelly bluebook had the vehicle close to $3000 LESS then the suggested retail sale. and #2, after I refused to drop cash on the car, and refused to accept what they offered, the finance guy walked away and towards the main desk and said "That was a waste of time". Yes Sir it was for you, two hours later I went to Woodbine to another Ford dealership and purchased a car. And I promise you I will never come back to Chapman Ford again to waste your time.

Best dealer in town, just stop pass and you will see.....ask for Mario

Keith was the best salesman I ever dealt with every body was very friendly this was number 2 truck there will be more and the service center was a pleasure to deal with

I was treated badly in service, and then was told I LIED about having a appointment. I complained to my saleman (Henry) but the could do nothing. Totally disapointed with service after buying several auto from Capman.

The customer service here is the best if you want a vehicle that fits you best they will do everything they can to find it.

I was treated very well and was given the utmost attention. I was able to find a car immediately and the process was efficient. The staff was phenomenal and I highly recommend working with them to find your next vehicle!

Keith Levitt was extremely friendly, courteous, honest and very helpful with my experience at Chapman Ford. Keith is personable and a natural "peoples person". Keith was extremely knowledgeable regarding my new vehicle and all aspects of the dealership. By the time the purchase was complete I felt that it wasn’t just a car, my new 2012 Focus had become “my car”. It was a pleasure dealing with Keith and the team and I will gladly recommend him and Chapman Ford to anyone that asks for my opinion. Andrew Crater

Keith has always helped my family to buy new vehicles. Hes down to earth and doesnt pressure you into something that is not right for you. I have also had my vehicle serviced at Chapman and I have always been treated amazing and had the best service. Chapman Ford will always be the dealership for me!!!

I was very pleased with this dealership. Every other dealership that I have gone to with my dad, they aren't very friendly and they are just trying to pressure us into buying a car. This dealership was much different. All of the employee's were extremely friendly and were more than happy to help us and give us enough time to decide on what car. We first started talking to Holly Handson, a new employee at this dealership, she showed us a few cars that were in our price range and was extremely friendly. Before leaving, she gave us her card and told her what days she had off so that we could come back a day that she was coming because she was so helpful and we were so pleased with her. Not only was Holly friendly, all of the other employee's were also very helpful. My dad usually does not have the patience to deal with people in dealerships, but I couldn't get him to leave this time ! I would definitely recommend this dealership, and my next car will definitely be from here also!

Everyone who I dealt with at the dealership was truly exceptional. They made the car buying experience so easy. They spent so much time with my son in showing him how to work everything on his new car and we left there knowing that we made the right choice in getting our car from Chapman.