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Chapman Auto Store of EHT, NJ

(629 reviews)
Visit Chapman Auto Store of EHT, NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Reviews

(629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT, NJ from DealerRater.

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I was treated very well and was given the utmost...

I was treated very well and was given the utmost attention. I was able to find a car immediately and the process was efficient. The staff was phenomenal and I highly recommend working with them to find your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Keith Levitt was extremely friendly, courteous, honest...

Keith Levitt was extremely friendly, courteous, honest and very helpful with my experience at Chapman Ford. Keith is personable and a natural "peoples person". Keith was extremely knowledgeable regarding my new vehicle and all aspects of the dealership. By the time the purchase was complete I felt that it wasn’t just a car, my new 2012 Focus had become “my car”. It was a pleasure dealing with Keith and the team and I will gladly recommend him and Chapman Ford to anyone that asks for my opinion. Andrew Crater

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keith has always helped my family to buy new vehicles. ...

Keith has always helped my family to buy new vehicles. Hes down to earth and doesnt pressure you into something that is not right for you. I have also had my vehicle serviced at Chapman and I have always been treated amazing and had the best service. Chapman Ford will always be the dealership for me!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very pleased with this dealership. Every other...

I was very pleased with this dealership. Every other dealership that I have gone to with my dad, they aren't very friendly and they are just trying to pressure us into buying a car. This dealership was much different. All of the employee's were extremely friendly and were more than happy to help us and give us enough time to decide on what car. We first started talking to Holly Handson, a new employee at this dealership, she showed us a few cars that were in our price range and was extremely friendly. Before leaving, she gave us her card and told her what days she had off so that we could come back a day that she was coming because she was so helpful and we were so pleased with her. Not only was Holly friendly, all of the other employee's were also very helpful. My dad usually does not have the patience to deal with people in dealerships, but I couldn't get him to leave this time ! I would definitely recommend this dealership, and my next car will definitely be from here also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone who I dealt with at the dealership was truly...

Everyone who I dealt with at the dealership was truly exceptional. They made the car buying experience so easy. They spent so much time with my son in showing him how to work everything on his new car and we left there knowing that we made the right choice in getting our car from Chapman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

a good buying experience

i knew what i wanted ,, i knew what i wanted to spend , and i knew what i wanted for my trade -- very friendly salesman and associates -- overall nice expierience , because it never fun buying a car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Friendly and helpful in choosing my car. Couldn't be...

Very Friendly and helpful in choosing my car. Couldn't be more pleased with service and love my new Ford Fiesta. Steve's expertise was invaluable. Will recommend to all friends in need of a car. James Farrow Brigantine NJ PS Thanks to Steve and all the folks at Chapman Egg Harbor NJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is our second dealing with this dealership and both...

This is our second dealing with this dealership and both our experiences have been positive. The employees are friendly/ knowledgable and courteous. I would use them again and recommend them to family/ friends and or neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Could not have had a more pleasant experience in leasing...

Could not have had a more pleasant experience in leasing our new car. Ralph really knew his stuff and was super nice and extremly helpful. Dean made the payments work well for us and could not have been more professional and considerate of our time and budget. This is our third purchase from Chapman and every time they continue to exceede our expectations. They are the BEST !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my 4th truck through Chapman and have refferred...

This was my 4th truck through Chapman and have refferred other family and friends who purchased vehicles. Have always had a good experience with them. No hassles when working on purchase price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.