Chapman Auto Store of EHT NJ

Took a long time over the last few months but i finally got my car with their help and I'm so happy with the final result.

Let me start by saying I have been looking for a vehicle for the last couple of days. I started on Tuesday at Dodge and continued on to every dealership in town only to walk away discouraged and disappointed. By Thursday my husband and I were at Ford driving away with a beautiful 2015 vehicle and a new friend. Mani Khan, he is absolutely wonderful. After hearing all the rumors about American cars, Ford Chapman was not my first choice. But Mani made our expience so awesome we quickly changed our minds. He patiently answered all our questions and concerns making us feel very comfortable. Mani made sure we got a car that fit in our budget and where comfortable driving. After meeting Mani khan we will always return and recommend Ford chapman. Mani is truly the best sales person I've ever met. Thank you,FORD CHAPMAN And Thank you, MANI KHAN you are truly an asset to the chapman company.

After a not-so-great experience with another car dealership, I decided to give Chapman a try. Our salesman, Greg Rawlings, was awesome! He was easy going, easy to work with, and found exactly what I was looking for within my budget. I can't even begin to express how easy and stress free this experience was and how much I appreciate that fact alone. We ended up driving away with a beautiful new truck and couldn't be happier! I would recommend Greg to anyone looking to purchase or lease a vehicle.

Chapman employee Mani Khan helped me through every step of my buying experience. He let me test drive numerous vehicles and there was no pressure at all to try certain vehicles or to purchase in any rush. I communicated with Mani over the course of a few weeks during which he gave me helpful information about the cars I was interested in, in addition to keeping me updated on any promotions going on at Chapman. He, along with the other Chapman employees, were very helpful and friendly throughout the entire experience, and made sure I received a great value on my car. I would recommend this dealership and especially the service of Mani Khan to anyone like me who is looking for a no hassle, relaxed, and friendly new car buying experience.

The first day that I got there, I got there a bit late and they were already closed but they still let me in and got my information down and asked me what I was looking for. I got a call the next day and went in to being looking for my new car. After being shown a bunch of different cars and options, they tried really hard to help me get what i wanted. Another day later I was happy driving out there on my new car.

I went to Chapman Ford EHT looking to purchase a Focus ST for a fun, affordable and fuel friendly car. I was greeted my Mani who was very friendly and professional. While the dealership itself did not have the car I was looking for in stock, Mani and the rest of the Chapman team did an amazing job finding my car and getting it for me in a very timely manner. All in all I was extremely pleased with my experience and have recommended family to see Mani for a great car buying experience. I plan on making my next vehicle purchase from Chapman EHT and Mani.

I had a great experience with chapman! Everyone was extremely helpful but specifically Mani was fantastic. He wasn't pushy, listened to exactly what I wanted, and found me the perfect car. I was originally going in to find a used car but ended up coming out with a lease on a 2015 Ford Fusion and couldn't be happier! I can't thank him enough! Overall, great experience and I have been recommending chapman, especially Mani, to whoever I come across looking for a new car!

The salesman knew my situation and called me while there was a great rebate opportunity. I've always heard about bad car buying experiences and with this being my first car ever and me worried about a lot, I can honestly say I have no complaints. Alot of great suprises and fully explained every detail on the car before I drove off. Set me up with my first free oil change when needed on my new Mazda.

'd like to thank Keith and Chapman Ford for making my buying experience a very pleasant one! We've bought several cars in the past and no other dealership even comes close to Chapman. Keith our salesman was excellent! I highly recommend him and Chapman to anyone looking to purchase or lease a new or preowned vehicle! All the people we dealt with at the dealership were great, thanks again!!!! Very prompt and professional 5 stars

This is my second review of Chapman Ford in Egg Harbor Township. The first was a horrible experience with buying a used car, and now this second one, in which we paid off a car two years into a seven year contract. We paid for GAP insurance and the bank notified us to contact the dealership for a refund. The first conversation with the dealership, we were asked to fax the necessary paperwork over, which was done the next day. Then it has been a "oh that person isn't in today, let me send you to their voicemail" and we never hear back from them. Multipule calls and voicemails have been made to the General Sales Manager from my wife without a courtesy response back. I bet if I went in to buy a car I would get the same customer service that my wife and I deserve. If this has been a week, I would understand, a month, two months? If the dealership cares about it's customers, then call them back. I am sure that my social network will be interested in my two experiences with Chapman Ford. If the General Manager reads this, and wants to respond, all he has to do is listen to his voicemail and return them.