Reviews
I purchased a $85,000 King Ranch on Halloween. Do you...
I purchased a $85,000 King Ranch on Halloween. Do you think they would have a person there to detail the truck before it left the lot, instead of having the salesman just spritz the windows with cleaner and smear the crap out of them? Well, whatever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Ford service department
Took my fusion to Oroville Ford for the 45k service. Was charged nearly 300 and did not get a complete service done. Ford did not have the tools to clean the injectors. Also had an oil change completed as part of the service, I have no idea what oil was used and if they actually changed anything. No window sticker on when the next oil change is due (mileage, date, oil type). Also, previous services at other ford dealers (Elk Grove, Gridley) were more satisfying and made me feel like they appreciated my business. The other ford dealers washed and vacuumed during their services and you had a clean car with no grease prints. The new location looks nice, the cashier was nice, but bottom line I don't trust the work completed by the staff and feel that the 45k service is a ripoff and I could of or should of went next door to jiffy lube for better service. 300 gets you an oil change, fluids topped off, tread wear checked, brakes checked, hoses checked. Sounds like what jiffy lube or speedee does for around $50.00 Only filter changed was the oil filter, no air filter, cabin filter or fuel filter changed. T.S.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great place to do business
Great place to do business. No pressure applied, easy going staff. There are no sharks cruising the car lot setting their sites on you before you even hit the lot. Staff is past the age of eager competitive youth and thus experienced and accommodating. Special thanks to Chris Goodhue.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Bill in parts went above and beyond to get the mirrors that I wanted for my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Personable Service, Listened, speedy service
We our happy with the purchase of our Ford F-150. Staff were helpful in listening to our needs and finding the right vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oroville ford
Staff is always friendly. When I wish to get ca new vehicle I benjoy working with Chris Goodhue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New F150 and service
This is my sixth new car or truck I have purchased from Tom or Chris Goodhue. I have, and still have always gotten excellent prices and service from Paul- Goodhue and now Oroville Ford. I will continue going to them for service and sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great overall experience
We purchased a F150 XLT 302A package and were very very pleased with everyone. they were all very helpful, great listeners and knowable about their product line. We did not ever feel rushed or pressured and overall it was a great experience that we will gladly share with all of our family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Your staff was very helpful and the problem plus recall were taken care of so I didn't have to come back an additional time. I am a pleased customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My experience
A Ford Fusion...I kept going back to it on the local lot..it seemed a perfect sturdy car for me. An added plus , since I have arthritic hands and must always find help when I fill tank. (It took more dexterity than I have to turn the gas cap on and off (three clicks) I was delighted to find another way to go when told of the no gas cap procedure. Sean was so helpful in setting the clock especially sine he also drives the same make of car. These are small benefits but surely mean a lot to me. Overall service with my trade in ...no hassle was great. Sincerely Jo ann Charleston
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase