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Oroville Ford

(63 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed

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Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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After seeing on line advertisement I Made inquiry about test driving a Mach E and checking out a 3 year lease. Liked the car and presented them with a color and option list I was interested in. They found a car a couple of hours away, but it had been sold. Decided I wanted the bigger battery, glad I did. They found another car, and put together a lease package. No pressure from them, love the car.

After seeing on line advertisement I Made inquiry about test driving a Mach E and checking out a 3 year lease. Liked the car and presented them with a color and option list I was interested in. They found a car a couple of hours away, but it had been sold. Decided I wanted the bigger battery, glad I did. They found another car, and put together a lease package. No pressure from them, love the car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing experience From the moment I walked into the doors I was greeted and felt welcomed, all my needs were met. Every single question was answered. Vince was completely knowledgeable about my purchase. Finance department was amazing and helping me choosing the right warranty with options I will buy my next car at the dealership and have confidence in recommending other customers as well. Thank you so much!

Amazing experience From the moment I walked into the doors I was greeted and felt welcomed, all my needs were met. Every single question was answered. Vince was completely knowledgeable about my purchase. Finance department was amazing and helping me choosing the right warranty with options I will buy my next car at the dealership and have confidence in recommending other customers as well. Thank you so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sean was easy to work with. They paid attention to our concerns and our budget.

Sean was easy to work with. They paid attention to our concerns and our budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Vince and Tommy are excellent to deal with; Customer service with a capital C from start to finish.

Vince and Tommy are excellent to deal with; Customer service with a capital C from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Six visits to 9000.00 later I broke down on the way home. Of course had to call triple AAA

Six visits to 9000.00 later I broke down on the way home. Of course had to call triple AAA

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Roy, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (530) 533-3313 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Best Ford dealership ever. Best car dealer in general. Easy to deal with. Polite. No pressure. Great place

Best Ford dealership ever. Best car dealer in general. Easy to deal with. Polite. No pressure. Great place

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Oroville Ford was a pleasure to work with, Tommy Martin took time to show us all the features on my new Ford Maverick. Bill Dakey in parts helped me ordering some accessories

Oroville Ford was a pleasure to work with, Tommy Martin took time to show us all the features on my new Ford Maverick. Bill Dakey in parts helped me ordering some accessories

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had a great Experience buying my Dream Car here. They stayed open after hours for me to finish paperwork and I didn't feel rushed or pressured to buy anything extra.

Had a great Experience buying my Dream Car here. They stayed open after hours for me to finish paperwork and I didn't feel rushed or pressured to buy anything extra.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had a great experience at Oroville Ford. I had already spoken with Victor our salesman prior to showing up. When we got there he greeted us with a huge smile and handshake. Showed us the couple trucks we were looking at. Went through the test drive, and answered all of our questions. The paperwork process was amazing with them. We never felt pressured at any time. Worked with us to get our payments to where we wanted them. Even though we had gotten there close to their closing time we never felt hurried through the process. Amazing experience and left with a brand new truck. Will be going there first from now on for future vehicles.

Had a great experience at Oroville Ford. I had already spoken with Victor our salesman prior to showing up. When we got there he greeted us with a huge smile and handshake. Showed us the couple trucks we were looking at. Went through the test drive, and answered all of our questions. The paperwork process was amazing with them. We never felt pressured at any time. Worked with us to get our payments to where we wanted them. Even though we had gotten there close to their closing time we never felt hurried through the process. Amazing experience and left with a brand new truck. Will be going there first from now on for future vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Recommend this dealer to all, nice new facility, sales staff very helpful and knowledgeable, Thank You Vince, Aaron and Bob!

Recommend this dealer to all, nice new facility, sales staff very helpful and knowledgeable, Thank You Vince, Aaron and Bob!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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