Skip to main content

Bob Ridings Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
New (217) 707-6854 (217) 707-6854
Used (217) 707-6221 (217) 707-6221
Service (217) 707-6587 (217) 707-6587

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ridings Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Worked a deal over the phone with Justin Ostermeier,

I worked a deal over the phone and was able to get the deal where I needed it to be, quick purchase everything was done over the phone and ready for me when I arrived (I live an hour away) Highly recommend Justin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Thank You

Would like to say Thanks to Darryl Zerfowski and his team on the excellent service I received on my GMC Terrain in their care. I appreciated he took the extra steps to ensure this was a smooth experience. He worked with two insurance companies to complete the work to my SUV and ensured I had transportation during this time. Darryl even ensured I was aware of another issue with my tires during this unfortunate accident. This was also corrected. Thanks so much Darryl and team Sincerely, Margie Phelps

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Worked a deal via email with Justin Ostermeier

Had a great experience working with Justin in buying a used Expedition. I live an 1.5 hours from the dealership and did not want to make a trip without knowing that I could get a deal close to what I wanted. I worked with Justin via email, sending pictures of my trade with descriptions. I finally made the trip after shopping at dealerships most of the day in St Louis and got to the dealership on a Sat - 1/2 before closing. Justin came through with an offer that was just as we had discussed via email. Justin - I know we kept you (and the finance guy) late on Sat to get everything finalized - appreciate your effort and will come back to Rob Riding and yourself the next time I'm in need of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Car buying experience

I have bought several vehicles here and have always dealt with Dave.He makes sure you are happy with what you are buying and does not pressure you into anything.I recommend anyone buying a vehicle to see Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So Appreciative

Came in on the spur of the moment on a Friday morning. I had a rear turn signal out. I knew I'd have a busy weekend on the road in my 2015 Expedition and needed to get it fixed right away for safety reasons. There was a line of vehicles to be serviced and I was short on time. Blake came to my rescue. He came out into the parking lot and fixed my turn signal right there on the spot. My Hero! I can't sing his praises loud enough. I only hope he knows how much I appreciated him going above and beyond the call of duty to help me. Five star service all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An easy car buying experience

I came in after doing weeks of research, came in met my salesman Jacob Lahr and everything went smoothly I can't comment on any financing because I was a cash buyer. I live my car and will have it serviced at the dealership until it is time to do it all over again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stress free and very accommodating

Very fortunate to met Garrett Ulmer through Rick Callison. Both are excellent employees at Bob Ridings. They are both very unselfish team players. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Service

Dropped in for a quick oil change and got right in. Make over at the service desk looks very nice. Not as crazy about the seating area changes. There are less seats and I've been there before when there was more seating all the seats were full. They guys are always good to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase 2015 Chevy Sonic

Our experience was great. Staff was friendly and helpful from the time we walked in the door. Salesman was awesome! and the Finance Dept. was awesome also. We went and looked later evening picked out the car and closed all within 24 hours. Would do business there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Great experience buying our car and all the service trips. Very friendly staff. I will purchase from them again. The ford edge has been a very reliable vehicle so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.