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12 lifetime reviews.

  • service
    October 28, 2014

    We recently purchased our sixth vehicle from bob ridings. The two salesmen that we had purchased thru are no longer at this dealership, so that's all ...there is to say about that....but the service department is why we keep coming back. JAY, TRAVIS and the rest of the service department are top notch. whenever we had a problem they took care of what ever it might be. Recently, our battery died on our new car. With a phone call, they came and picked up the vehicle and fixed the problem, then delivered the car back to our home while we were at work! So the car was ready when we came home. There are more examples, but I'll keep this short. The bottom line is, this service department is why we continually purchase, happily, from bob ridings.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    internet follow up
    September 15, 2015

    Emailed back after a email reply from Bob Ridings. Got no response. Called dealer receptionist said I would get a callback that day. I am still waitin...g 2 weeks later.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    seems like all salesmen a professional
    May 3, 2014

    i am not one to write a review on anything i get right off the bat just the way i am. i have been looking for a car for six months again you can see n...o hurry with me . i have been to other dealers and you cant get out the car and someone is trying to sell you a car .come on in and we will give you about half what your your cars worth. well a few of theses and i was keeping my car i am not giving it away no matter how i want another car. well i got on the internet and seen a couple of cars i was interested in went to bob ridings and looked around found one i liked talked to ron pritchard and traded for a good price . i am just saying before i would buy somewhere i would give bob ridings a try.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Bob Ridings Ford
931 W Springfield Rd Taylorville, IL 62568
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