Reviews
Always professional and courteous.
Always professional and courteous. I have purchased vehicles and serviced them at Arapahoe Kia. I will keep coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Lauren, thank you for the 5-star rating! We're pleased to know that you've had consistently positive experiences with our team at Arapahoe KIA. We look forward to continuing our relationship in the future! Safe travels!
People were friendly and professional.
People were friendly and professional. The people at the dealership were very professional. The only downside in the system was the fact that they could not follow through on one of the recall items due to a technical problem with the computer system. This means an extra trip back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ralph! We appreciate your feedback and are glad to know our team at Arapahoe KIA provided a professional service. We apologize for the inconvenience caused by the technical issue, but rest assured we'll make it right on your next visit. Safe travels until then!
The sales woman was exceptional.
The sales woman was exceptional. Enjoyed working with her. The finance person was also exceptional. Parking stinks and receptionist was not very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star rating! We're glad to know you had a positive experience with our sales and finance team at Arapahoe KIA. We'll see you next time! Drive safely!
My service was done as promised in a very reasonable
My service was done as promised in a very reasonable amount of time. My appointment time was honored, and they started work right away. Everyone was helpful and kind. I love being able to get my estimate approved electronically. At other dealerships, I've felt like I've had to wait for the service writer to have time to explain to me, I prefer having the power to review and approve. My only dream would be to have a table or something to work at while I was waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We're glad to know that you appreciated our efficient service and electronic estimate approval at Arapahoe KIA. We look forward to serving you again! Safe travels!
It was free so we appreciate that, but took two hours
It was free so we appreciate that, but took two hours with an appt and not a lot of explanation about car and what they did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to learn that your recent visit didn't meet expectations. We aim for efficient service and clear communication so it's disappointing to know we fell short this time. If you'd like more details about the work done on your car or have any other concerns, please don't hesitate to reach out directly. Thank you, Morgann Hines - Customer Relations Manager - 3038742522
Everything was great and timely!
Everything was great and timely! They took care of all my needs and made sure to answer my questions!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a great experience here at Arapahoe KIA! Our team is always here to ensure all your needs are met. Thanks for the positive feedback!
Great service.
Great service. Service Representative acted vary professional, and was able to provide answers to my questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at Arapahoe KIA was able to provide you with great service and answer all your questions. Thanks for the positive review!
From the ease of scheduling the appointment, to the
From the ease of scheduling the appointment, to the process of the repair - the staff was very courteous and professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that your experience with our team at Arapahoe KIA was smooth and professional. Thanks for the positive feedback!
Grant and Chelsea were awesome.
Grant and Chelsea were awesome. Straightforward and helpful with all of the different car options and financing packages. Very happy with our experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Grant and Chelsea were able to assist you with your car options and financing packages at Arapahoe KIA. Thanks for sharing your positive experience!
This is a great place to service your vehicle.
This is a great place to service your vehicle. They are friendly and have a nice waiting are.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your kind words and five-star rating! We hope to see you back next time! Thank you! - Arapahoe KIA