Interstate Ford

The car required fixing the air bag warning system. The time required to schedule an appointment was excessive, but I was told that this was due to Covid-19 reducing the number of service personnel. Then a required part for the repair was back ordered. The time to delivery this part was excessive. It took several days and no loaner vehicle was offered. My family has been in the shopping for a new car and dealers we contacted stated that loaner vehicles would be provide if repairs took extended time. This is an important perk, because we had to rent a car while waiting for service.

Very professional, courteous and prompt oil change without an appointment! Certainly will return!

The problem I had was corrected and everything is working fine now. Service staff very friendly and listened to what my problem was.

Sean was very helpful. He answered all my questions and looked up some additional information for me. My car was serviced in the time frame promised.

Everything was great except the parts department not ordering the parts needed. Nick was fantastic. The repairs were done correctly. The loaner car was very helpful.

Friendly staff ! Nick was my advisor and service was speedy

When getting your oil changed, do you not place a sticker on the windshield to let you know when the next oil change is?

excellent experience timely polite and accurate mm

I feel if would want to take the time I would, Angie was very helpful.

I had my car in for The Works Service. It was on time, quick and easy.