Westown Ford Lincoln

Excellent and easy process Wade was really easy to work with and made the process very easy!

It was a great buying experience It was a nice experience to buy a vehicle

xxxxxxxx They have pissed me off that I will never buy anything from ford again, bumper to bumper warranty and I have to pay 3500.00 ,xxxxxxxxx

We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL…

I appreciate that they were able to work me in for my vehicle issue when I called with such short notice! And discovered what the problem was and are ordering the parts.

Went in had oil changed in about 30 minutes. He said everything was good for now. Talked with the recipient and she was nice also. Everything was great

Vicky stayed with me for all of my indecisions until I finally found what I wanted. Thanks, Vicky, for never giving up on me.

Always great service at Westown Ford! The Service Managers are easy to work with and ensure you’re kept aware of any issues. They have a nice waiting room and get your vehicle serviced promptly.

I can always trust the people I deal with. The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maintenance or repairs. They actually go above and beyond for me. I truly appreciate everyone that works there.

Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others.