Westown Ford Lincoln

4.8
(388 reviews)
Visit Westown Ford Lincoln
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
New (217) 408-2413 (217) 408-2413
Used (217) 408-0059 (217) 408-0059
Service (217) 408-0061 (217) 408-0061

Reviews

4.8
(388 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Westown Ford Lincoln from DealerRater.

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5.0

I had great service even though I had no appointment....

I had great service even though I had no appointment. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them.

5.0

Our Sales Consultant Mikki Galloway was once again...

Our Sales Consultant Mikki Galloway was once again Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln.

5.0

Mikki was wonderful to work with. She was willing to show...

Mikki was wonderful to work with. She was willing to show us numerous vehicles in regards to our expectations. She went above and beyond!!! She was available to answer all of our questions to be sure we found the perfect vehicle.

5.0

Our salesman, Wade, was very helpful! We were able to...

Our salesman, Wade, was very helpful! We were able to tell him exactly what we were looking for, and he found it and more! Definitely recommend Westown for your vehicle needs!!

3.4

Service was excellent as always but the price of the oil...

Service was excellent as always but the price of the oil change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here on out. You have a great team there but unfortunately you have priced yourselves out of my budget. Good luck and thanks for the past service.

4.5

Have always enjoyed the dealership - friendly people and...

Have always enjoyed the dealership - friendly people and plenty of inventory.- only disappointment was that the SUV we wanted wasn't there - and was gone over the weekend!! Plus it had almost 1,000 more miles than were listed on the internet. Mikki is great - always working to please!

2.4

We took our truck in for timing issues. And not only did...

We took our truck in for timing issues. And not only did we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing us more money to replace. And messy up the air conditioner. Which they fixed that. But not the radiator. Which was not broke or leaked when we took it in. After a 3300.00 bill I believe this was not right.

5.0

Our Sales Consultant Mikki Galloway was Professional and...

Our Sales Consultant Mikki Galloway was Professional and Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln..

5.0

Indont go through yours services but you ficed my car...

Indont go through yours services but you ficed my car sent by Chevrolet withun a week when tbey couldn't diagnose the problem over months.

5.0

They alway get me taken care of when they say they will...

They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people