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AutoNation Subaru West

(2,095 reviews)
Visit AutoNation Subaru West
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 665-1280 (888) 665-1280
Used (888) 320-6501 (888) 320-6501
Service (888) 430-9381 (888) 430-9381

Reviews

(2,095 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru West from DealerRater.

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Pleasant experience purchasing a car from Paul.

Pleasant experience purchasing a car from Paul. No hassle, no pressure, no haggle price already set, super friendly guy. Everyone I talked to was knowledgeable and friendly. Very big inventory. Great follow up checking in after the purchase. I would recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I called on a Friday afternoon and was able to get an

I called on a Friday afternoon and was able to get an appointment for an A/C problem for the following Monday morning. Since I don't live in the area and my ride fell through, I ended up having to wait. The problem was diagnosed, and 2 other minor issues were brought to my attention. Diagnosis and repairs were completed in 3 hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello James, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

I would like to thank the salesman, Wes and Cornelius for

I would like to thank the salesman, Wes and Cornelius for what an amazing Job they did in the process of me buying a brand new car. The whole process was nice and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Ryan Oldham spent quality time answering my questions,

Ryan Oldham spent quality time answering my questions, and was very responsive in follow up communication. He found the car I wanted within a week of my initial visit. He made the experience easy for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Such a great Costco car buying program experience with

Such a great Costco car buying program experience with Sarah Foster! She was so responsive and helpful, not to mention that I love my new Legacy Sport!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Hard working salespeople who made the deal happen for us.

Hard working salespeople who made the deal happen for us. Finance and manager were also friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Dealer response

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Autonation Subaru West is the first dealership that I

Autonation Subaru West is the first dealership that I have ever trusted for regular service work (driving for nearly 60 years). The communication is outstanding and the level of service is unsurpassed. They honor the customer's time and check the vehicle thoroughly when in for service giving a 'heads-up' on such things as brakes or other service items, but always letting the customer know that there is still more time before that service needs to be done if that is the case. I never feel pressured for unneeded work, and always informed of what the cost will be and how much time will be involved in completing services. When the time frame is extensive, the offer of a courtesy car is always appreciated, and a car-share ride has been offered if I prefer that. When choosing to wait while service is being done, great coffee and donuts are provided in a clean and comfortable waiting area. There is on-going text communication on progress of the work including pictures. Super experiences every time in the past 4 years in keeping my 2021 Subaru Forester in tip top shape. Special kudos to Shane for his communications this last experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Grover, thank you for your positive review. We're happy to have been of service to you.

First visit to the dealer place, friendly welcome, swift

First visit to the dealer place, friendly welcome, swift conversation about my will to own a Subaru in Denver area as I liked all my Subaru cars in Japan, leading to my decision to buy an Ascent in 2-3 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone at AutoNation Subaru West was very friendly and

Everyone at AutoNation Subaru West was very friendly and helpful - including sales associate Ron Daily, delivery specialist Jazz Isom, and everyone in service we came in contact with when we had our trailer hitch installed. We did not feel pressured to buy anything we weren't interested in, and we received follow-up calls from sales. Overall good car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Shannon was a great salesman.

Shannon was a great salesman. I had an Outback & loved it. So I stayed with the brand. Love the car. Happy with purchase, salesman & dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lori, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!