Reviews
Overall good experience
Salesman did a good job working with us. Finance department was good also. Would recommend to others wanting to buy
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Ray Skillman Northeast Mazda and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! - The Ray Skillman Northeast Mazda Team
Great service
Joseph Chappelow, the service attendant was professional and the time for the service was as he estimated. I noticed that the other attendants were also courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Joseph was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. - The Ray Skillman Northeast Mazda Team
Service CD PLAYER
Timely prompt review, but they couldn't repair or service the CD player & should have just said it in the first place instead of wasting my time with an appointment
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rick, thank you for providing this feedback about your experience at Ray Skillman Northeast Mazda. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Anthony Rork, Internet Sales Manager Anthony_Rork@rayskillman.net
GOOD SERVICE
It was an easy check in process but had a long wait. The check out process took a while as only one person was working.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Ray Skillman Northeast Mazda Team
Great service
The service department always gets my vehicle in quickly and I can count on the service requested is done righty the first time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your outstanding rating about our service department, Robert. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! - The Ray Skillman Northeast Mazda Team
Great service
Quick, friendly staff, able to get appointment that was good with my schedule. Hours of operation are good. Video of inspection is appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Ray Skillman Northeast Mazda Team
GREAT SERVICE
DETAILED VIDEO WITH EXPLANATION, QUALITY SERVICE. KIND AND RESPECTFUL COMMUNICATION FROM ADVISOR, JALYN. I ARRIVED AS A WALK-IN CUSTOMER AND THEY DID NOT HESITATE TO WELCOME ME IN WITH PROMPT SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angel, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - The Ray Skillman Northeast Mazda Team
Great, service, and pleasant staff.
Always appreciate the pleasant staff and how well they treat the customers. Customer service is my number one reason to keep returning to anyplace. You always are informed about the work they are doing on your car. I appreciate the constant communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathleen, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. - The Ray Skillman Northeast Mazda Team
Great service
They service rep was friendly and helpful. They got my car in and out quickly. The video of my vehicle was very informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, we sincerely appreciate your feedback. Each employee is a valued member of the Ray Skillman Northeast Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - The Ray Skillman Northeast Mazda Team
Great Service
This location always has friendly reps. They try hard to get you in and out, which is always appreciated. Wi-Fi and snacks are always on point. New coffee machine is awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Ray Skillman Northeast Mazda Team