Reviews
Do not use my name please
Jaylen was phenomenal. He was professional, kind, timely, and to my knowledge honest. He went to help out with finishing my car up because I had been waiting so long. Raise!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that Jaylen could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Ray Skillman Northeast Mazda Team
Great customer service
I appreciated the staff and the financing was easy once the wait was over. Ty did an amazing job and was very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Nichole! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - The Ray Skillman Northeast Mazda Team
Great sevice
Customer service good, staff friendly and keep you updated on status of vehicle. Overall good experience. Video of service being done is a nice feature.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Laura! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ray Skillman Northeast Mazda Team
Great service!
Joe was great! He made sure any concerns I had were addressed and also made sure my car was spotless inside.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Regards, The Ray Skillman Northeast Mazda Team
Great service, manageable wait time for paperwork,
Polite,knowledgeable and great customer services. Sales and finance were extremely efficient. They made the experience of buying a car in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ezizabeth, thank you for taking the time to share your feedback. Each employee is a valued member of the Ray Skillman Northeast Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! - The Ray Skillman Northeast Mazda Team
Fabulous Service
I love how every experience my husband and I are treated like family. We feel that every service we get, we trust the work is done correctly and we trust that we’re getting a full inspection. We also love that the employees treat our vehicles as if they’re brand new. They make sure they’re up to date, working perfectly, and make sure all concerns are met. I don’t think I’ll ever go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sarah! Thank you for recognizing your experience at Ray Skillman Northeast Mazda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future. - The Ray Skillman Northeast Mazda Team
Nice long test drive.
Friendly and clean with lots of options on the lot. They let me take the car home to ensure it fit in my garage.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience, Richard! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Ray Skillman Northeast Mazda Team
Great vehicle buying experience
All the staff was very polite and Professional. Specifically, GM Franklin Randle and our salesperson Nick Kincaid. Our best car buying experience to date.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Judith! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ray Skillman Northeast Mazda Team
CX-5 ‘17 Service Review
The dealership gave me personal attention and explained questions I had very clearly! They were courteous and helpful. I felt my car was in great hands!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated, Dianne! I am elated to hear that our team was able to provide you with the great service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Ray Skillman Northeast Mazda Team
2020 Mazda 6 Signature Service
It was great all around. Knowledgeable and easy-going service writer and nice facilities. I was very satisfied with my overall experience. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Ray Skillman Northeast Mazda Team