Reviews
Chevrolet for Becky
I had a really awesome experience with Brad McElroy. Made sure I was happy with my purchase and made the process easy. Would work with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Becky, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Woody is awesome!
We worked with Woody to find the perfect car for our needs. He showed us several vehicles to narrow down exactly the right one. The whole experience was actually fun. Woody is a blast to work with and incredibly knowledgeable about all the brands, models and packages available, and believe me there are a lot of them. Big thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad Woody was able to help you find the right vehicle for you! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!
Fantastic experience
We worked with Woody to find the perfect car for our needs. He showed us several vehicles to narrow down exactly the right one. The whole experience was actually fun. Woody is a blast to work with and incredibly knowledgeable about all the brands, models and packages available, and believe me there are a lot of them. Big thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hyundai Sonata SE
Jasmine was the best salesperson we’ve ever had! She made the process easy and seamless! The Sales Manager and Finance Manager were also great! Excellent customer service overall!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty, we are pleased to hear you enjoyed dealing with Jasmine and our team! Please don't hesitate to reach out to us if there's anything more we can do for you. Safe travels!
Idris M Volkswagen Sales
Idris made purchasing my 2018 Volkswagen Passat R Line so easy. Narrowed down and picked from their awesome selection of VWs and had a new car in my name within a couple short hours. I lease my VWs and will be back in a few years when it’s time for my next one. I tell everyone to buy from Napleton’s VW of Urbana. Thanks Idris!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great feedback and congratulations on your new 2018 Volkswagen Passat R Line! Feel free to reach out to us if you need anything. Have a wonderful day!
Hyundai Elantra
Anthony stayed late us for us. I would have appreciated more frequent updates about how longer the paperwork was taking, though. A satisfactory exprerience overall.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kyle, thank you; we appreciate your feedback, and will take this as an opportunity to improve! If you ever need anything more from us, please feel free to give us a call or stop by. Have an awesome day!
Hyundai SEL
Great service by Carl Rice! Very helpful and polite. Test drive and purchasing experience was smooth. There are no complaints in terms of service. Looking forward to future business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We look forward to seeing you on your next visit! Safe travels!
Jim From Danville
Bradley McElroy was very easy to deal with. Friendly with no sales pressure. One of the easiest car buys I have had. Will come back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We're glad to hear that you had such an easy experience! If you ever need anything additional, don't hesitate to reach out! Safe travels!
Purchased a VW
Me and my husband came in one day to just test drive for our gift card. After Carl let us test drive 100 vehicles, we decided it was time for me to trade in my old VW Bug for a new one, and it was a great decision. Carl is a very nice and patient young man. There was no pressure whatsoever. Go see him for anything you need out there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review! If you have any further questions, please give us a call. We're always happy to help!
Kami and Danny's new van
Bradley McElroy was fantastic. Honest and straightforward. Will definitely be back for the next one. Everything went smoother than expected. We were pleasantly surprised with the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Kami! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!