Reviews
Hyundai Elantra
Anthony stayed late us for us. I would have appreciated more frequent updates about how longer the paperwork was taking, though. A satisfactory exprerience overall.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kyle, thank you; we appreciate your feedback, and will take this as an opportunity to improve! If you ever need anything more from us, please feel free to give us a call or stop by. Have an awesome day!
Hyundai SEL
Great service by Carl Rice! Very helpful and polite. Test drive and purchasing experience was smooth. There are no complaints in terms of service. Looking forward to future business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We look forward to seeing you on your next visit! Safe travels!
Jim From Danville
Bradley McElroy was very easy to deal with. Friendly with no sales pressure. One of the easiest car buys I have had. Will come back again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! We're glad to hear that you had such an easy experience! If you ever need anything additional, don't hesitate to reach out! Safe travels!
Purchased a VW
Me and my husband came in one day to just test drive for our gift card. After Carl let us test drive 100 vehicles, we decided it was time for me to trade in my old VW Bug for a new one, and it was a great decision. Carl is a very nice and patient young man. There was no pressure whatsoever. Go see him for anything you need out there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review! If you have any further questions, please give us a call. We're always happy to help!
Kami and Danny's new van
Bradley McElroy was fantastic. Honest and straightforward. Will definitely be back for the next one. Everything went smoother than expected. We were pleasantly surprised with the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Kami! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!
Santa Fe Sport
Napletons was phenomenal! They made the entire process quick and easy! Thanks again to Jasmine, my Sales Consultant, and Brandon, the Finance Manager, you guys were great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, it's great to hear our staff made this an easy experience for you! Please don't hesitate to reach out to us if there's anything more we can do!
Ford Escape
Bradley McElroy was very helpful. We found the SUV I wanted very easily and without a lot of extra steps. I will be back for my future needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cheryl, we are happy Bradley could help you find the right SUV! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Purchased an Acadia
Carl Rice was awesome. I came in just looking around and I wasn't planning on buying that day, but Carl was just great and Mike offered me a great deal that I couldn't pass up. Everything was done in a timely manner and I felt NO pressure at all. If you need anything, new or used, see Carl Rice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad Carl and Mike could get you a great deal on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hyundai Sonata Limited
Jasmine was excellent in working with us! Everyone, from the managers to the Finance team, was very helpful. Would recommend to all family & friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Louise, we're happy you found Jasmine and our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana! Thanks for the recommendation, and have an amazing day!
New GMC
Brad McElroy did an awesome job assisting us. Very friendly, helpful and clear. He made this process easy! I would recommend him to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lee, we are happy Brad could help you out! Please don't hesitate to reach out if there's anything additional we can do for you.