Reviews
Rav4 Purchase
Bradley McElroy was fantastic. He's the best salesman. We have bought all our cars from him. We have also sent others to see him because of his service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Auto Park of Urbana and we hope to see you again!
Efficient and Helpful Service
My husband and I worked with Anthony to buy a new car that will accommodate our son's carseat. We were helped immediately on a Friday evening, and Anthony stayed late to allow us to test drive a few vehicles. We came back the following morning and were allowed to test the vehicle we were most interested in on our own over the course of the late morning and afternoon to determine if the car is conducive to our lifestyle. Anthony was very thorough and flexible with our time, which was greatly appreciated, especially being new parents. We had nothing but a positive experience with Anthony as the salesperson and the dealership in general.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Gray's Forte
Bradley McElroy was amazingand professional! Really made sure we got a great deal on our car and got us in and out in no time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Melissa! We're glad that everything was completed so quickly! If you ever have additional questions or needs, please let us know!
Tiguan Purchase
Bradley McElroy was a very good salesman, he made our day great!! Everyone was friendly. I will be back for my next vehicle for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Laurie! We hope we can continue to be of service to you down the road!
New Highlander
Bradley McElroy was amazing and he got us the car we have been looking for. Things went smooth. We will be back to Napleton's in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lisa, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope to see you soon!
Ernest Monk
My salesperson was Kole. I bought another sonata and it is a good vehicle. Although Kole wasn?t in when I bought the car I also had a great experience with Joe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Ernest! We hope we can continue to be of service to you down the road!
jetta
Kevin Abrams and Derrick Helm were great to work with. I was shopping for a new vehicle and wasn't sure what I wanted. Kevin helped me find the perfect car! Also thank you to Brad Geegan for helping me out when Kevin was busy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Auto Park of Urbana and we hope to see you again!
Kole!
Thank you so much Kole! I really like my new Kia Rio. I hope you have success with your future endeavors. I highly recommend Kole to anyone who wants a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lacie, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Napleton?s is great
Napleton?s was great. We really had a good time getting to know our salesman Kole. Despite him being new he was very knowledgeable and considerate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Auto Park of Urbana and we hope to see you again!
New Car
My salesman Kole was great. He was very understanding and patient. I bought a Toyota Camry. I would highly recommend Kole to anyone who wants a new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Auto Park of Urbana and we hope to see you again!