Reviews
Joseph Jones service at Napletons Urbana
Joseph was excellent in assisting me while purchasing my car. He was very helpful and patient. They had to locate the exact car I wanted and it was painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Napleton Auto Park At Urbana! It is great to hear our Staff was knowledgeable and pleasant to work with. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Tucson
We have worked with Carl before and we came back because he was great the first time. Highly recommend to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marsha, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Auto Park of Urbana! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Owner
GREAT personable people. Dollar Bill was great. No haggling or pushy sales people. Will buy there again. Large selection of new and used cars. If you can't find a car here your not looking. THANKS. Tamie
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your recent experience with us, Tamie! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Victoria's Camry
Bradley McElroy was very nice and considerate to what I wanted. He made sure to take care of me and make sure I got everything I need and did his job very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing your recent service experience with us, Victoria! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.
Camry and Corolla purchase
Bradley McElroy : The experience at Napleton's was awesome. Brad was very professional, courteous and I felt no pressure at all from buying 2 cars from him. I would recommend Napelton's and Brad for purchase of any cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bonnie, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Efficient and Helpful Service
My husband and I worked with Anthony to buy a new car that will accommodate our son's carseat. We were helped immediately on a Friday evening, and Anthony stayed late to allow us to test drive a few vehicles. We came back the following morning and were allowed to test the vehicle we were most interested in on our own over the course of the late morning and afternoon to determine if the car is conducive to our lifestyle. Anthony was very thorough and flexible with our time, which was greatly appreciated, especially being new parents. We had nothing but a positive experience with Anthony as the salesperson and the dealership in general.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rav4 Purchase
Bradley McElroy was fantastic. He's the best salesman. We have bought all our cars from him. We have also sent others to see him because of his service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Auto Park of Urbana and we hope to see you again!
The Gray's Forte
Bradley McElroy was amazingand professional! Really made sure we got a great deal on our car and got us in and out in no time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car, Melissa! We're glad that everything was completed so quickly! If you ever have additional questions or needs, please let us know!
Tiguan Purchase
Bradley McElroy was a very good salesman, he made our day great!! Everyone was friendly. I will be back for my next vehicle for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Laurie! We hope we can continue to be of service to you down the road!
New Highlander
Bradley McElroy was amazing and he got us the car we have been looking for. Things went smooth. We will be back to Napleton's in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lisa, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! We hope to see you soon!