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Napleton's Auto Park Of Urbana

(3,366 reviews)
Visit Napleton's Auto Park Of Urbana
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2018 consumer dealer award
New (217) 582-4179 (217) 582-4179
Used (217) 582-4178 (217) 582-4178
Service (217) 582-4180 (217) 582-4180

Reviews

(3,366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Auto Park Of Urbana from DealerRater.

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Camry Hybrid

The service was good, and the staff was very professional. they got us right in and took care of us right away. Everything went smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gretchen, we are very happy we could provide you with a positive experience! If you have any further needs or questions, please don't hesitate to reach out!

Hyundai Elantra SEL

Jasmine she's a great seller she helped me a lot thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Juan, we are glad you enjoyed working with Jasmine! We hope to see you again down the road!

New car

Great service and friendly staff! Nate and Catlin took care of me and I love my new car! Worth the drive from Danville. I will recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear our Staff took such great care of you, Maren! We hope we can continue to be of service to you down the road!

Bill Gunther Rules!!!

Bill made buying my used VW a sinch. He's the best. Very accommodating. Helped with the whole process. Was not overly pushy. Would buy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Great experience

Had a great experience and went home with a new vehicle! My sales consultant was knowledgeable and listened well to my needs. I would definitely work with her again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carrie, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Joseph Jones service at Napletons Urbana

Joseph was excellent in assisting me while purchasing my car. He was very helpful and patient. They had to locate the exact car I wanted and it was painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car, Napleton Auto Park At Urbana! It is great to hear our Staff was knowledgeable and pleasant to work with. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

New Tucson

We have worked with Carl before and we came back because he was great the first time. Highly recommend to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marsha, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Auto Park of Urbana! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Owner

GREAT personable people. Dollar Bill was great. No haggling or pushy sales people. Will buy there again. Large selection of new and used cars. If you can't find a car here your not looking. THANKS. Tamie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Tamie! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Victoria's Camry

Bradley McElroy was very nice and considerate to what I wanted. He made sure to take care of me and make sure I got everything I need and did his job very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing your recent service experience with us, Victoria! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

Camry and Corolla purchase

Bradley McElroy : The experience at Napleton's was awesome. Brad was very professional, courteous and I felt no pressure at all from buying 2 cars from him. I would recommend Napelton's and Brad for purchase of any cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bonnie, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!