Reviews
Prius Purchase
Brad McElroy was a professional and friendly sales person that did not pressure us at all. He took time to answer all our questions and was straight forward in all his responses. We appreciate the service he game today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
I had a great time
I had a bad experience with Toyota the first time. I went there and they seemed like they didn't care about selling a car. I then went to Kia and met Kole. He was super helpful and showed us a few cars. We then settled on the Toyota Corolla as long as he was our sales consultant. We had a great time and would highly recommend Kole to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car and thank you so much for your recommendation of our team! We're so glad that Kole provided you with a positive experience! If you ever have additional questions or needs, don't hesitate to reach out! Take care!
Kole was great!!
Second purchase at Napleton and will be back when the time comes. Kole, our sales guy, was fantastic! He had a great approach and really went to bat for us on the numbers. Like I said will definitely be back and will definitely ask for Kole again when I do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback! We're so glad that Kole provided you with a positive car buying experience! We really appreciate your business, and we look forward to seeing you again in the future!
Thank you Kole!!
Kole was really nice. He helped me to pick me up. He spent a lot of time showing me cars and I really appreciate it! He worked out the details of buying the car with my uncle in Virginia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that Kole provided such a positive car buying experience! If you ever have additional questions or needs, please don't hesitate to reach out! Safe travels!
Tundra Purchase
Brad McElroy was very nice and help us through out the process, we bought our dream car-nice tundra. The whole process was smooth and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear Brad delivered a smooth and easy buying process! Congratulations on your new Tundra!
Great Service!
I really appreciate Kole Porter taking the time out of his day to show me cars. I landed on the Mitsubishi Outlander Sport and Kole was very knowledgeable about the vehicle despite being relatively new. Highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle, we're pleased Kole provided great service and knowledgeable expertise in your recent purchasing experience. If you have any further questions about your Outlander, please give us a call. We're always happy to help!
My review
My experience buying my car from Brad McElroy was A plus. It was fast, smooth and flawless, which is just how I wanted to process to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Car, Linda! We're glad that Brad made your experience so smooth and fast! Feel free to reach out to us if you need anything additional. Have a wonderful day!
Mr. Austin's Review
Brad McElroy was great! Up front and honest, we test drove 3 cars in the dead of winter and he was quick at getting them ready for us. We walked in just looking and ended up buying on the spot. Highly Recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our staff took such great care of you, Austin! We hope we can continue to be of service to you down the road! Thanks again for the recommendation, and have an amazing day!
Carl was nice
Me and my wife came in for a gift card and we bought a car from a nice young man named Carl. Glad I bought my last car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gordon, we are so pleased you enjoyed your visit to Napleton's Auto Park of Urbana! We'll be sure to pass your feedback on to Carl. Please let us know if there is anything else we can do for you; we are more than happy to help!
Miata
I wasn't planning on buying when I stopped in to Napleton's, but Carl was so great and so easy to work with, I purchased a great vehicle right there. He told me he would make it super easy for me, and he did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Fretty! It is great to hear Carl was knowledgeable and easy to work with. Feel free to reach out to us if you need anything. Have a wonderful day!