Reviews
Amazing service and an Amazing Deal
The Staff treated me and my family amazingly. The managment was introduced and the finance team were very pleasant and aswered all our questions. We will continue to return here for our vehicles. We have bought many vehicles over the years and this was by far the best experience. The free car wash is always a plus as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
I set up an appointment and visited the dealership to test multiple vehicles. The sales representative was very knowledgable and friendly. He worked with me to match the price point I had set.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great review
Bill Gunther is the best! I walked in, He answered all of my question's with no problem i left a very satisfied customer !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for sharing your recent experience with us, Bill! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
New accent from Brandon D and Idris
A great experience all around buying my 2017 Hyundai. I would definitely recommend Napleton's to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the recommendation, Tina! We're glad you had a great experience! If you have any further questions, please give us a call. We're always happy to help!
Great Service
Brandon and Levi were great! they care about the purchase and are making sure you know every step of the way. Great team. I will continue to buy from them and will highly recommend them to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lancer from Brandon D
Brandon was very helpful. He was informative yet was not pushy. Very personable and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ulysses, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Great experience
Awesome experience. Best auto buying experience I've ever had. Everyone was very polite and knowledgeable. Won't hesitate to go back or send other people there for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe and Cindy Chanley
Brandon was a great salesman to work with. The process was a little long but we were satisfied with the process. Very much enjoying our 2017 Mitsubishi-Outlander Sport. Thanks again Brandon
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad that Brandon provided you with a great experience purchasing your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
Customer
Brandon Davis did an excellent job helping us with our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Ray! It is great to hear Brandon was knowledgeable and pleasant to work with. We hope to see you again!
Service visit
Great service. Coordinator contacted me frequently, my service issue was discovered quickly. Would service again. Received a loaner when my car was being worked on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair