Reviews
I bought my new Corolla cross last weekend and I
I bought my new Corolla cross last weekend and I absolutely love it!! Thank you Ally and finance team for helping me 💯
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Angie, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ally was so pleasant and informative.
Ally was so pleasant and informative. She showed me the comparison between a Camry and RAV4. I will be purchasing a rav4 from here soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Darwin, we're happy you found our staff to be supportive during your experience here at Napleton's Auto Park of Urbana. Feel free to reach out to us if you need anything. Have a wonderful day.
I came in with a lot of questions about the Camry vs a
I came in with a lot of questions about the Camry vs a es350. Allyson answered all of my questions thoroughly and was very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Mohammad, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I wouldn’t recommend here.
I wouldn’t recommend here. The lack of communication once leaving the dealership is ridiculous. I took time out of my day and even got a personal loan. I asked the salesman if the car was a popular look right now and he told me no last it was shown was 3 weeks ago.. I was there on a Friday, got my personal loan on Monday and the vehicle was sold from underneath me. Still no communication for anyone to tell me. What a place 🙄
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Seamless, thorough, and responded to all my questions and
Seamless, thorough, and responded to all my questions and requests. Sam listened to what I asked for in the car and the sales process and made it happen. Sam understood how important time was to me and he handled my sale so efficiently . By far, the best car purchase I’ve made. I feel valued.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Suzie, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.
Ally was my salesperson and she went above and beyond
Ally was my salesperson and she went above and beyond making sure the process went smoothly for my little sister’s first car purchase. If you are in the market give Ally a call! You won’t regret it!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Napleton's Auto Park of Urbana. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sam did an excellent job of locating the car I wanted and
Sam did an excellent job of locating the car I wanted and answering questions and promptly responding to my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're glad to hear our staff took such great care of you, Joe! We hope we can continue to be of service to you down the road!
Very through.
Very through. Took time to answer all questions. Great knowledge of the car and options
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Lou! We hope we can continue to be of service to you down the road!
Same is respectfully,has an excellent communication
Same is respectfully,has an excellent communication skills ,good listener when it comes customer needs and prioritize building strong relationships with his customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Nissi! We hope we can continue to be of service to you down the road!
We were welcomed with a very smooth and uncomplicated
We were welcomed with a very smooth and uncomplicated process in hopes of buying a new car. We left more than satisfied thanks to our salesman Micah Barbee, who took his time to make sure I was familiar with all features of the car before getting on the road. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car