Reviews
Nick and his team always do a fantastic job while...
Nick and his team always do a fantastic job while servicing my vehicles. I can always expect professional attitude and excellent quality. I highly recommend his team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pat, Thank you for the 5 star review and the awesome words about Nick he is terriffic!
Sales and Service
I would recommend Keyser Miller Ford. As always, they provide excellent service. I purchased a 2020 Ford Escape. I had a very friendly, polite and knowledgeable team working for me. I was not rushed at all. The team took the time to answer all of my questions and showed me all the features on my new vehicle. It was a very pleasant experience and I admire the way the team all worked together. A special shout out to Nick in Service! He is always extremely helpful! He’s AWESOME! Thank you to the entire team at Keyser Miller a Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, Thanks for the 5 Star review and the glowing remarks about our service department and Nick!!
Excellent
Keyser Miller Ford has always been excellent in customer service. When we take our vehicles there we have utmost confidence the repairs will be completed without need for repeat visits. The buying process has always been stress free with Keyser Miller. Tim Cooper was very helpful and assisted us in finding a car to match our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, Thank you for the 5 star review and the kind words about Tim Cooper, we are very proud to have Tim on our staff.
Absolutely the best experience ever! Stacey bent over...
Absolutely the best experience ever! Stacey bent over backwards for me to help reach my needs and made it happen all within a couple hours. No regrets going there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review and the wonderful words about Stacey, we are proud to have her on our staff!!
Excellent experience. Rick is a great salesman. Truck...
Excellent experience. Rick is a great salesman. Truck was well serviced and inspected before delivery and on time promised. No complaints at all and im a returning customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
rgfridley, Thank you for the 5 star review and the great words about Rick!!
I purchased a 2017 Ford Fusion and am very happy with the...
I purchased a 2017 Ford Fusion and am very happy with the vehicle. The staff is friendly and knowledgeable about their inventory. I have purchased multiple cars at Keyser & Miller Ford and will continue to purchase additional vehicles from them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, Thank you the 5 star review and the kind words about my staff. So glad you love your car!!
Ford 2019 Ecosport Crossover
Every one was very helpful, and friendly. They explained on how to use the car very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diane, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!
The sales staff were all very friendly and personable,...
The sales staff were all very friendly and personable, and Keith made the purchasing process very quick and easy. I was definitely not impressed with the work of the detail shop crew, and I was a frustrated when no one answered the phone as I was on my way to pick up my vehicle. However, I am satisfied overall.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Matthew, Thank you for the 4 star review and the super words about our sales department.
Mustang
Excellent service, excellent communications etc etc
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, Thank you for the 5 star review!!
Helpful without being overbearing
We were met with assistance without being bullied and pushed. We have walked out of other Dealers who tried hardball tactics and will never return to them. Rick Gilbert was friendly and knowledgeable about the vehicle as well as their inventory and we would most definitely purchase from them again ~ The highest praise that I can offer a small business.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
R E, So glad you had a great experience with our sales department! Rick is so terrific and I am so happy he is on my staff.