Reviews
We had a wonderful experience. Our dealer Rick was very...
We had a wonderful experience. Our dealer Rick was very polite and experienced. The entire process went very smooth. We will continue to shop at Keyser
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! So glad you had a great experience with Rick, he is awesome.
LEROYHILBERT@COMCAST.NET
Buying experience was fast and easy. I arrived at the dealership at my appointment time, took the car out for a test drive, came back. made a fair deal. and was on my way home in about 45 minutes. The process was fast and easy and did not take hours as I experienced at another dealership, where I was unsuccessful in completing a purchase on a competitive vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leroy, Thank you for the 5 star review! I am so glad you like our "new" sales process, we took a hard look at the way we sold vehicles and found it was not very customer friendly so we changed it!
Quick and no pressure service.
No pressure service. Relaxing atmosphere and friendly service. Appointments made easy and service explained simply. I would recommend the dealership to anyone looking to service their car.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and the kind words about our service department!
The buying process was very easy & the Keyser Miller Ford...
The buying process was very easy & the Keyser Miller Ford staff were very efficient & accommodating. We were looking for a good used car for our daughter & we found the car we wanted & were able to stay within our budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review and I am so glad my staff could help you find a car for your daughter.
Making, car buy experience comfortable, one of the family
Pleasant car buying experience each step of the way. From sales to financing, move was smooth and efficient. Two thumbs up to Brandon, Tim, Stacy & Keith. Loving my late model Ford Escape Titanium. Thanks again, for making it one fun drive, start to finish. Expecting lots of fun miles in the years ahead.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 start review and the complementary words about our sales department. I am so glad you had a wonderful experience.
Oil change
The service people were nice. Also the waiting room was clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tara, Thank you for taking the time to review our dealership, so glad you had a good experience.
Inspection Service
Left car the night before. Picked it up next day. Tech sent texts and was in touch during service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lois, Thank you for the 5 star review, so glad you had a great experience with our service department.
Car inspection
Friendly helpful service. Always a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Great help in buying . Thank you
Great job helping me go from leased car to buying my Escape
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, Thank you for the 5 start review, so glad we were able to help!
Great Service
I had fast and courteous service without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ronald, Thank you for the 5 start review and the kind words about our service department!