Reviews
Buyer
Very nice and helpful salespeople very personable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Seth, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
GREAT CAR BUYING EXPERIENCE!!
We just took delivery on our very hard to find 2014 Shelby GT500. Working the deal from up in New York was no problem thanks to JJ Suk. The car was everything JJ assured us it would be. The trip down to Keller Bros. was well worth the trip. Besides getting our Shelby we were treated to a tour of the Keller's antique car collection. Being huge Ford enthusiasts and collectors ourselves, this made it a memorable car buying experience. JJ and the rest of the staff were all very friendly and made the deal very easy and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that our staff was able to provide you with excellent service and an overall pleasant experience, Joe and Sue! We hope you're enjoying your new vehicle, and as always, drive safe!
Great dealership
Just purchased our 5th vehicle fron Keller Brothers dealership. JJ Suk and Jeremy Weaver work great with you. This is the second time we dealt with JJ, the other 3 we dealt with Jeremy, who is now the general manager. We found the car s a dealer-ordered car on the website. I called and talked to Jeremy (JJ was on vacation). Jeremy called me when the car came in, we made arrangement to meet with JJ, came in, test drove the car. My wife was impressed with the new shade of blue and the accessories on the car. She liked the way it handled. We decided to purchase the car, if they would hold it a week for us, JJ agreed a and we picked up the car two days ago - great experience. Car will go on its first trip this weekend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Exceptional customer service
If you are shopping for a new car, do yourself a favor and give Keller Bros a look. They have a large selection of cars, all in beautiful condition. The facility is warm and inviting. Every single person i came into contact with was kind, friendly, and willing to help in any way. JJ Suk was my sales person and he made the experience so much fun. In this day and age, it is difficult to find someone who loves what they do. He is genuine, extremely knowledgeable, and puts his customers needs first. Within the first five minutes, I could tell he loves his career. He took the time to explain the many features on the car I purchased, all while they were working on the finance part. The whole process was quick and easy. That was the complete opposite of my experiences at other dealerships. I cannot say enough positive things about Keller Bros, JJ, and the staff. Thank you for what you do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Nichole, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Got a 2015 dodge ram 1500
Really nice sale people and they do there best to get you what your looking for i love the truck they got 2015 ram 1500 thanks to jj suk and the other members of the keller brothers team i will keep buying car form them do to the nice and respectfull staff. thanks jj suk
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear that we were able to get you into a great vehicle, Dustin! We're always here to provide exceptional service to all of our valued clients. Take care!
We love our new F150 truck! Thanks JJ!
We had a great experience buying our new F150 truck from JJ at Keller Bros. in Lebanon. We got a great price and a fair trade value for our old truck. We love the color and features of the new truck. JJ was very thorough going over all the new features of the truck when we picked it up and answered all our questions. We had previously only bought a used Taurus from Keller Bros. and this was our first new truck from Keller Bros. We would recommend them as a dealership and would also recommend you ask for JJ for a great sales experience. We also really like the way you display the vehicles on the lot and make it easy for a person to see a particular vehicle by not parking them so close together. Very easy to shop. We will definitely shop here again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kurt and Deb, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great buying experience
Thanks to JJ Suk, Danielle and the Keller Bros team the service was excellent. Outstanding Will do business again. We love our new Jeep Renegade
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought another truck from JJ
I recently purchased a 2016 Ford F-150 Lariat from JJ Suk and Keller Brothers . I have bought several trucks from JJ and Keller Brothers in the past. JJ and all the folks that my wife and I met were extremely professional and very down to earth. JJ was very knowledgeable on all the new features of the truck and was very patient explaining them to me. Especially, all of the new technology and features with the touch screen. If your in the market for a vehicle, I would recommend stopping by the Lebanon store and seeing JJ.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your comments keep us motivated and working hard for all our guests, Boony! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great buying experience
Great customer service. We were very pleased, Loving our new Jeep. Thanks to all of you for the excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ana Sweigart, thank you for taking the time to leave a review for us at Keller Brothers Ford Lebanon. We're happy we could meet your expectations!
Back Again
Great dealership and staff. Just pick up my ordered vehicle from JJ Suk who is more like a friend than a salesperson. Got a phone call from Danielle (sales manager) on her day off to let me know my vehicle came in. When it comes time for services can't wait to see Brad in service. These are some of the reasons I'm a returning customer for the 3rd time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!