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(890 reviews)

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Glad to be a customer

Our experience at Keller Brothers was fantastic. JJ our salesman made the process quick and simple. He could not have been any nicer and was a pleasure to work with. Everyone at Keller made things easy for us and could not be happier with our time there. The drive out to Lebanon is about 85 miles, but I wouldn't think twice about going out there again to see JJ and purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, thank you for taking the time to leave us feedback. We appreciate your travels and are so happy your were able to find the perfect vehicle!

Excellent Service

JJ and Keller Brothers were excellent as always! Our family started purchasing vehicles from them about 10 years ago with my husbands truck. Then we purchased our Edge from JJ 5 years ago.....and most recently purchased our expedition. The experience with Keller brothers is amazing, everyone is very friendly, nice and goes out of their way to accommodate you. JJ and the keller brothers team found our expedition for us. It wasn't one that was currently on their lot. We told them what we wanted and they searched to find us the perfect vehicle! Literally on our way to check out the vehicle and decide weather or not to purchase my husband and I were chatting saying it would be awesome if it was white because I would like a white vehicle and my husband added that it would be great if it had the wood grain trim......well it had both of those things! We pulled up and it was WHITE with WOOD GRAIN TRIM, it was like they read our minds (these were not specifications that we shared with them) Another great experience!!! Thank you for everything JJ and the rest of the Keller Brothers Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marci, thank you for the review! We're so happy JJ and the team could find the perfect vehicle to fit your needs! Congratulations!

JJ Suk at Keller Bros is the Best!

Dear Gene, Congratulations on the purchase of your Lincoln MKC from Keller Brothers Ford. I wish you well with the SUV and I will always be here to help you with any questions or concerns you have about your new vehicle. If you ever have any questions about anything, please give me a call or shoot me an email. I enjoyed the experience and hope you did as well and look forward to working with you in the future! (VIEW ATTACHMENT) Congratulations and God bless you! JJ Suk M-8-8 T-1-8 W-9-5 Th-9-5 F-OFF Sat-9-4 www.kbford.net Keller Bros. Motor Co. 1030 Schaeffer Rd. Lebanon, Pa 17042 717-949-2000 800-363-2767 JJ thank you so very much for your professionalism, expertise, and dedication to excellence. My experience through this process at Keller Bros was second to none. From my first contact to the dealership and through the closing of the sale I was treated with respect, courtesy, and dignity. I have never experienced such thoroughness, and organization at any dealership like I did at Keller Bros. I am grateful to you and I am very happy with the terms of the sale especially with the APR. I love my car and I owe it all to you. I have the utmost respect for you and I will definitely refer future customers to you. Thanks for being the best at what you do. God bless you. Ps.. thx for the pic its awesome Best wishes, Gene

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Gene! We appreciate your feedback and hope you enjoy the Lincoln!

Very good experience

We purchased a Ford Escape several weeks ago at Keller Brothers and had a very good experience. JJ was a very good salesman - very friendly and helpful. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great star-rating, Kim! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Satisfied Customer

Picked up our ordered F350 Platinum dually. Had a great experience from order to delivery. JJ Suk and the team at Keller Brothers Ford made the process easy. Would definitely recommend that anyone looking for a vehicle go see JJ Suk at Keller Brothers Ford in Lebanon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your recommendation of our dealership, Kevin! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

Proud owner

I just purchased my third vehicle from Keller bros ford. They seem to always have what I'm looking for. JJ was very pleasant to deal with, he treated me with respect and he wasn't pushy at all.I will definitely return for all my vehicle needs. Thanks to all involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

Great dealership

Good prices, good car selection, and a very friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

Customer

Picked up our ordered F350 Platinum dually. Had a great experience from order to delivery. JJ Suk and the team at Keller Brothers Ford made the process easy. Would definitely recommend that anyone looking for a vehicle go see JJ Suk at Keller Brothers Ford in Lebanon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, your positive review means a lot to us and we?re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Highly Recommended Dealership

I was in the market for a new Ford. My first and only stop was Keller Brothers Ford in Lebanon. I have bought three vehicles from them in the past and also referred my family to them. My sales representative was JJ Suk , he has been my go to guy for all of my purchases. He took the time to listen to my needs and wants instead of just selling me something he did his do diligence and found the exact vehicle that I wanted from another dealer. A deal was made in a timely manner that was not a high pressure sale. When it came to financing Chad did a awesome job and found me the best finance plan available to fit my budget even with less than perfect credit. Chad was even gracious enough to make sure that I had a extended service plan that met my needs at a price that I could afford. When I went to the store to pick up my vehicle, my wife teasingly asked JJ if the purchase included a complimentary car wash on our other vehicle, and few minutes later JJ asked for my wife's keys and in a short time later her vehicle came back clean as a whistle, they even dressed the tires. JJ helped me with setting up my sync system, navigation, and keyless entry. He made sure that all my questions were answered before I left about my new car. Even after the sale JJ called and even emailed me to make sure that I was happy and didn't have any questions. Any one in the market for a vehicle make sure you put Keller Brothers on your list of places to check out. And to Keller Brothers I can tell them not to change a thing. You can't improve on perfection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ken, this is so GREAT to hear! We cannot thank you enough for this review and we appreciate your loyal patronage! Please never hesitate to reach out and let us know if there's anything we can help you with! Enjoy the new vehicle!!

Purchase of a Ford Fusion

Dealing at Keller Bros. is like being served at a country club ? not for golf, but car matters. Their prices appear to be somewhat higher than if you shopped around, but the setting, friendliness of the staff and follow-up service are classy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Doug! We love hearing from our customers! We hope you enjoy the new vehicle!