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(872 reviews)

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Keller Bro is a must

We bought an escape in 2009 from Keller Bro. from JJ who was are salesman. My wife hates salemen. We went to alot of dealers till she found JJ. Now we are gearing up for retirement. Went for a new escape she loves it so much we kept the old and bought new. She would only go to Keller Bro. Ford and only if JJ was there. She got her wish thanks JJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the honest feedback, Scott! We're glad you found us and are enjoying the Escape! Please never hesitate to reach out.

TERRIBLE DEALERSHIP!!!

Prices are so high, they claim that they have good deals but in reality they are pretty terrible. The general manager was really stuck up and rude. I do not recommend nobody buy from this dealership. They stereotype on people, if you don't look like you got cash they won't even look at you. Terrible experience I would never go back there to their bad deals.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the honest feedback. We would really love to rectify the situation and make this right. If you'd be willing, our Vice President would love to talk directly with you and solve these issues. You can contact Greg at (717) 949-2000.

Very Helpful and Reasonable!

JJ Suk at Keller Brothers has helped my family for many years and provides a great buying experience. Start to finish we felt like made a new friend! Thank you JJ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very Helpful and Reasonable!

JJ Suk at Keller Brothers has helped my family for many years and provides a great buying experience. Start to finish we felt like made a new friend! Thank you JJ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wonderful, Stacy! Have a very happy holiday!!

One happy fella

Save yourself some time and gas and see these them first. Total positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

So great to hear! We hope you're enjoying your new vehicle! Please never hesitate to reach out with any questions or concerns.

great experience!

This is my third truck from J.J. at Keller Brothers Ford in Lebanon, and I will always highly recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kurt, thank you for your loyal patronage! We love hearing from our customers!

excellent experience

This is my third truck from J.J. at Keller Brothers Ford in Lebanon, and I will always highly recommend them to everyone. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

This buy was pretty spontaneous but turned out to be an easy and comfortable buying process. All of the employees answered my questions/concerns and got me a price that worked for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Loved working with Keller Bros!!

My husband and I recently purchased a used Chrysler Town and Country from Keller Brother's Ford in Lebanon. They have a superior group of people working together to provide their customers with the best possible experience. I felt like family after working with everyone. JJ was super helpful and accommodating! My husband contacted him and told him what we were looking for. Within a few days, he got back to us with a vehicle option that was perfect for our family! Thanks Keller Brothers! We love the van!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's great to hear that our staff is living up to our promise of providing exceptional service to all of our valued customers here at Keller Bros Ford Lebanon! We hope you're enjoying your new vehicle, and as always, drive safe!

Loved working with Keller Bros.!!

My husband and I recently purchased a used Chrysler Town and Country from Keller Brother's Ford in Lebanon. They have a superior group of people working together to provide their customers with the best possible experience. I felt like family after working with everyone. JJ was super helpful and accommodating! My husband contacted him and told him what we were looking for. Within a few days, he got back to us with a vehicle option that was perfect for our family! Thanks Keller Brothers! We love the van!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.