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(872 reviews)

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Highly Recommended Dealership

I was in the market for a new Ford. My first and only stop was Keller Brothers Ford in Lebanon. I have bought three vehicles from them in the past and also referred my family to them. My sales representative was JJ Suk , he has been my go to guy for all of my purchases. He took the time to listen to my needs and wants instead of just selling me something he did his do diligence and found the exact vehicle that I wanted from another dealer. A deal was made in a timely manner that was not a high pressure sale. When it came to financing Chad did a awesome job and found me the best finance plan available to fit my budget even with less than perfect credit. Chad was even gracious enough to make sure that I had a extended service plan that met my needs at a price that I could afford. When I went to the store to pick up my vehicle, my wife teasingly asked JJ if the purchase included a complimentary car wash on our other vehicle, and few minutes later JJ asked for my wife's keys and in a short time later her vehicle came back clean as a whistle, they even dressed the tires. JJ helped me with setting up my sync system, navigation, and keyless entry. He made sure that all my questions were answered before I left about my new car. Even after the sale JJ called and even emailed me to make sure that I was happy and didn't have any questions. Any one in the market for a vehicle make sure you put Keller Brothers on your list of places to check out. And to Keller Brothers I can tell them not to change a thing. You can't improve on perfection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ken, this is so GREAT to hear! We cannot thank you enough for this review and we appreciate your loyal patronage! Please never hesitate to reach out and let us know if there's anything we can help you with! Enjoy the new vehicle!!

Purchase of a Ford Fusion

Dealing at Keller Bros. is like being served at a country club ? not for golf, but car matters. Their prices appear to be somewhat higher than if you shopped around, but the setting, friendliness of the staff and follow-up service are classy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Doug! We love hearing from our customers! We hope you enjoy the new vehicle!

Car Buying Experience

I am writing regarding a car buying experience at Keller Brothers in Lebanon. I purchased a newer used vehicle while trading an existing vehicle through their sales rep JJ Suk. I have to say, maybe the best car buying experience I have had (previously have purchased many vehicles). From JJ, to CJ the internet sales gentleman, to used car manager Jake & finance guy Chad; I felt comfortable and feel they pursued business in an honest and fair fashion including the trade which has also been an area of frustration in previous dealings with other dealers. I would definitely feel comfortable recommending doing business with JJ and the dealership. John C Harrisburg, PA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, we could not be more pleased to hear of your experience! We strive to exceed your expectations every time your stop in. Please enjoy your new vehicle!

Keller Bros and JJ Suk are great!

This was our second purchase through Keller Brothers and our first with salesman, J.J. Suk. He was very friendly, great to work with and made our purchase experience go smoothly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, MaryLynne and Bill! We appreciate your loyal business and are happy to hear you had a wonderful experience! Please enjoy the new vehicle!

Awesome dealer !!!!

It was a true pleasure buying my 2017 F250 from Keller Bros. There was no pressure to buy and had all the answers to my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Dave and Claudine! We strive to provide excellent service to our customers. Glad to hear you had a wonderful experience!

New Customer

Was originally introduced to JJ & Danielle through searching for a used truck. Ended up buying a new truck from these guys. I dislike car dealers and the thought of having to purchase a new car made me ill. Dealing with the people at Keller Brothers turned me 180 and I wouldn't hesitate to go there again. Fantastic experience! Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tyler, your positive review means a lot to us and we?re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Keller Bro. is a must try

We bought an escape in 2009 from Keller Bro. from a dealer named JJ. My wife hates salesmen and we went to alot of dealerships with no specific vehicle in mind then we ran into JJ. We are now into retirement mode and went for another escape. My wife loves it so much we kept the old and bought a new one. She would only go to Keller Bro. Ford and only if JJ Suk was there. She got her wish thanks JJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wonderful buying experience

Wonderful buying experience. JJ was patient and caring. He listened to our needs and found us a vehicle that suits us perfectly! Everyone was kind and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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everything went smooth, no pressure

I enjoyed the whole experience. JJ was awesome. Very informative and friendly. I would recommend JJ and Keller Bros. to everyone.The whole process was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wonderful experience

We had an wonderful buying experience. JJ was patient and listened to our needs. Absolutely love our 2016 Explorer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wonderful to hear! Thank you for the feedback! We certainly look forward to the next time you stop in!