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O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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New Car with GREAT Customer Service

Our experience with buying a new car was wonderful here. They took such great care of us and answered all of our questions. We recommend them to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We're so happy to hear you had a wonderful experience with us!

Bought my first electric

We have bought most of our cars from O'Brien through Chris Todd & we have never had issues. This time, following an accident where our son totaled his car, Chris immediately got to work on the purchase of a 2012 I-MiEV, and after only 2 hours at the dealership, I had my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for continuing to be apart of the the O'Brien Family! We're happy to hear you another great experience with Chris and we can't wait to see you again!

my new car

very friendly, and helpful!! Will definitely recommend to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Kaitlyn. We're glad you had a great experience with us!

Bought a 370z out of state, GREAT EXPERIENCE

So I had been looking around for a Nissan 370z for quite sometime in St. Louis and the options for a good used Z were very slim. Least to say I did not like the options I had. I decided to look around online and see what I could find outside of St. Louis. When I found O'Brien Mitsubishi's ad for their Z online and saw how far away it was, I was a little hesitant to go out that far (3 hour drive just to get there) for fear of being disappointed by the car and the dealer. I decided to take a leap of faith and called the dealership to make sure that the car would still be there when I came into town. The receptionist I talked to was very friendly and quickly put me into contact with Kurt Silcott and he immediately set up a time for me to come in and look at the car. Kurt was fantastic and to the point and got me in and out of the dealership very quick and professionally. There were no gimmicks or an absurd dealership fees that you find many times. Their facility is fantastic as well. TLDR; Great group of salesmen, very professional and friendly. Would recommend to anyone. Ask for Kurt Silcott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ahelm, thank you for your review. We're glad to hear you had a great experience with Kurt!

Review for Kurt

I had an awesome experience here. Gave Kurt a basic list of what I was looking for and he had several cars off the top of his head for me to look at. And when they just weren't what I was looking for but mentioned I liked the Kia optima he drove me over to extremely Kia to test drive one they had. Down to earth people and extremely kind. Plus that had a soda dispenser in the back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Stephen thank you for your review. We're glad to hear you had a great experience working with Kurt!

Mitsubishi Mirage G4

Jay was very helpful and informative from the beginning. He was there to answer all of my questions and was sure to explain everything. I would definitely recommend him and Mitsubishi to all of my friends because I felt like I was not being suckered into buying anything I did not want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Hannah. We're happy to hear you enjoyed working with Jay!

Great Service, Great Deals!

The service that Zach provided made the process very easy and enjoyable. I got the deal that I was looking for and got a better car than I was originally looking to get. I appreciate all of the help during this process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review. We're glad to hear you enjoyed working with Zach! Enjoy your new car!

Great experience thanks to Kurt Silcott

I am usually uncomfortable and stressed out when looking at purchasing a vehicle. After using O'Brien Mitsubishi for the first time I will continue to return there for future purchases. Kurt Silcott was our salesman and I am extremely pleased with his efforts. I was not one single time pushed outside of my comfort zone, price range or needs. He would have been happy to sell us a car for $10.00 if it meant we left with what we needed. He was very knowledgeable about his stock and pushed financing to make our deal right. In the end Kurt and Ryan (G.M. of O'Brien) made the experience exactly what we needed to make it happen. I am a difficult buyer and he never even seemed to mind going the next step to help. I recommend O'Brien Mitsubishi and Kurt to anyone in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Derek. We're so happy to hear that you had a great experience working with Kurt! Congratulations on your new car!

New Car

I had a great experience buying my very first brand new car. People had me scared saying how bad car shopping was. Well I just want to say this was not a bad or scary experience at all. My salesman Kurt was great to work with. He made every step of the process easy. I have recommended Kurt and O'Brien to many of my friends. Thanks for everything. Kerry Williams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review Kerry. We're happy to hear that Kurt was able to make your first car buying experience a great one!

2nd vehicle purchased from Kurt @ O'Brien

This is the 2nd vehicle I have purchased from Kurt! He really listened to what my family needed & stuck to it. Never pushed me to purchase something that was out of our range or didn't fit our description. He & the whole O'Brien team have been fantastic. I look forward to purchasing more vehicles from them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for continuing to be apart of the O'Brien Family Pat! We're glad to hear you had another great experience working with Kurt and we can't wait to see you again!