Skip to main content

O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

Bought a car from Seth at the dealership. He was very informative, and polite. The store was clean and I got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review. We're glad to hear you had a great experience working with us!

Mirage times 2!

Just bought my second Mirage from O'Brien Mitsubishi. Went with the new G4 this time. Good cars for the money, And GREAT fuel economy as well! Chris Todd helped me with my selection making sure I got the features I wanted. Thanks to the whole team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your second Mirage Pam! We're happy to hear you enjoyed working with Chris!

Great deals!

My husband and I came in to get out of our old Mini Van and into a 3 row vehicle, and Zach helped us the entire way. We decided to get the 2016 Outlander SE and I love it! Zach was so helpful and helped us get into the vehicle within our budget and even added Remote Start! My husband will be looking for a car soon and he will definitely be back to buy from this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review. We're glad to hear you had a great experience working with Zach!

David

I went into the dealership on a whim and talked to Jay Miller. he got me into a brand new Outlander with 2 miles on it, as opposed to my old car with 130,000 miles on it. Only $30 difference in payments, Jay set us up with a great deal. Jay and everyone here were super nice and helpful. ask for Jay Miller.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David thank you for your review. We're glad to hear you had a great experience working with Jay!

O'Brien Mitsubishi (Jay Miller)

I was shopping for my first new car O'Brien Mitsubishi had exactly what I wanted. Jay Miller was an excellent salesman. The whole process was done over the phone. I drove 3 hours the paperwork was ready to go and Jay made sure he showed me everything I was getting with my new car. I would reccommed him to anyone looking for their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review. We'r glad you had a great experience with us!

Great job stress free

Seth Steidinger made the buying process painless. I drove 4 vehicles over 4 visits. No pressure. Lots of help. huge selection of outlanders and outlander sports. Everyone friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pete thank you for your review. We're glad to hear you had a great experience working with Seth!

Wonderful vehicle and service

We have bought two Mitsubishis in a row from Bill Danosky. Now our grandkids can go along in our new Outlander so we get to see them more. Thank you, Bill and O'Brien Mitsubishi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for continuing to be apart of the O'Brien Family Debbie! We're glad to hear you another great experience working with Bill!

Buy from Bill Danosky

Bill is an exceptional person and salesperson, who I've enjoyed doing business with for many years. I've learned to trust his wisdom when it comes to buying a car and I pass that same knowledge along to other friends to assure them their purchase is backed by a great sales staff. Thank you, Bill!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thomas, thank you for your review. We're happy that you enjoyed working with Bill!

Fast, accurate service

O'Brien has been my 'go-to' service and regular maintenance shop for 9 years. We started with a used car (Chrysler) then after that, purchased a used Mitsubishi and recently traded that in for another used car, this time a Dodge Grand Caravan, If you want a salesperson that treats you fairly and courteously and has your interests and needs uppermost in his mind, please see Jay Miller. This is the third vehicle we have purchased from Jay and continue to go to him because of his excellent knowledge and service! All of my questions are met with a serious answer. I have never felt patronized by either the sales or the service staff. More than one time, when doing auto service or purchasing, elsewhere, I have not necessarily been treated as the decision maker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Call Jay Miller to purchase a new 'ride'.

Just finished my third auto purchase from Jay Miller. He's been our 'go-to' fellow for my transportation for 9 years. As a woman purchasing a car, having a sales person who listens to my wants and needs and reflects those in his suggestions, is 'priceless'. Never condescending or patronizing, always willing to understand my needs, even if they are slightly 'off' from his regular clientele. I recommend Jay Miller as your 'go-to' for your new or used auto purchase. He is highly rated in the competitive world of car sales and one experience with him, you will immediately know why!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your third car Meg! We're glad to hear you had a wonderful experience working with Jay!