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O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Excellent service!

Excellent service!! Staff was amazing, friendly, and the most helpful! I would highly recommend. After losing my car to a deer, they made sure to meet all my needs quickly and efficiently.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words! We're so glad to hear that our team was able to help you during such a stressful time. We always strive to provide quick and friendly service, and it's wonderful to know that we could make a difference for you. Your recommendation means the world to us, and if you ever need anything else, we're here for you! Wishing you all the best, and safe travels ahead!

Best experience I have ever had buying a vehicle.

Best experience I have ever had buying a vehicle. Went the extra mile to get my loan on terms I needed. Will be back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your wonderful feedback! We're so glad to hear that you had the best experience buying a vehicle with us. Our team always strives to go the extra mile for our customers, and we’re thrilled that we could meet your needs. We look forward to seeing you again soon!

The dealership is very clean and lots of friendly people

The dealership is very clean and lots of friendly people in there. James Rule helped me out he was very nice and understanding and helpful.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We are glad that James Rule very nice, understanding, and helpful. We appreciate you!

A great experience with James Rule.

A great experience with James Rule. Easy to talk to and knew his inventory. He had what I needed in a truck and answered all my questions. James, as well as the O’Brien Dealership will treat you right!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the five star review! We are glad that James Rule was easy to talk to and answered all of your questions. We appreciate you!

Always a pleasure working with OBrien Mitsubishi.

Always a pleasure working with OBrien Mitsubishi. Personally purchased 5 vehicles from them in the last few years and never once had a bad experience. I know what I want and they help me get it! Always a quick and easy process. Most recent purchases were l with James Rule and he was great! Knowledgeable and was in and out in 30 minutes.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for the five star review! We are glad that James Rule was great and knowledgeable. Thank you for being a loyal costumer. We appreciate you!

Ariess got me into a new car.

Ariess got me into a new car. It was a fast and easy process and she was very helpful.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're thrilled to hear that Ariess made the process quick and easy for you. We appreciate your kind words and are glad she was able to help you find a new car efficiently. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

O’Brien Mitsubishi made it such an easy process to come

O’Brien Mitsubishi made it such an easy process to come in and sign my paperwork and pick up my car and head off the lot with it!!!! Took no more than 30 minutes!!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your 5 star review! We're glad to hear that your experience with us was quick and hassle-free. Making the car-buying process as seamless as possible is our goal, so it's great to know we achieved that for you. If you need any further assistance or have any questions, don't hesitate to get in touch. Enjoy your new car!

I’ve worked with a number of dealerships over the years.

I’ve worked with a number of dealerships over the years. O’Brien Mitsubishi outpaces the competition in both sales and service. Service team is there when I need them and gets the job done right at fair price. Sales team act as trusted advisors - helpful without any high pressure tactics. James Rule made my last purchase a breeze. Thank you James!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We are glad that James made you last purchase with us a breeze! We appreciate you!

Recently purchased our 5th vehicle from OBrien Mitsubishi

Recently purchased our 5th vehicle from OBrien Mitsubishi was a great easy experience as always!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for recently purchasing your 5th vehicle from us! We are glad that you always have a great and easy experience. We appreciate you and your loyalty!

We had a great experience buying our new vehicle.

We had a great experience buying our new vehicle. Everyone was friendly and helpful and we left very happy.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5 star review, Jennifer! We are glad that you had a great experience! We appreciate you!