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O'Brien Mitsubishi

(1,396 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Excellent custom service from Andrew today Feb22 2024.

Excellent custom service from Andrew today Feb22 2024.. O’Brien has always been great to deal with for vehicles (:

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We appreciate you!

Consumer response

Our tires were showing low pressure, Andrew took care of checking all tires and repairing a small leak, he was so friendly and personable 🙂.. Appreciated his help so much 🙂 Thank you again Andrew The Farmers..

Was looking for a cheap car for my 16 year old.

Was looking for a cheap car for my 16 year old. Told James the price I was looking for and he came through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We appreciate you!

We found O'Brien Mitsubishi through an online search for

We found O'Brien Mitsubishi through an online search for a dealer that had stock on the lot. Drove almost 3 hours, and it was worth the drive. Our salesman James Rule was very accommodating, and answered all of our questions. He made the deal pretty trouble free, and for once-we didn't feel like we'd been through a prize fight-just to get a car deal done. I also appreciated the finance dept, as Billie was very helpful also. I'd recommend this team. Thanks, Jerry and Linda D.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review, Linda! We appreciate you!

Amazing experience!

Amazing experience! James Rule took great care of my needs and what I was looking for! Highly recommended this dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We are glad that James Rule took great care of your needs during you experience with us. We appreciate you!

Jay was able to get me a car when other dealerships told

Jay was able to get me a car when other dealerships told me I couldn’t! Please go see Jay!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the 5 star review! We appreciate you!

Jay Miller responded almost immediately when I inquired

Jay Miller responded almost immediately when I inquired in their website. He was able to get me the information I needed. The deal was fast and easy!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We appreciate you!

Dealer response

Thank you for the 5 star review! We appreciate you!

Jay was great, very knowledgeable.

Jay was great, very knowledgeable. He was able to find us the new vehicle we wanted in record time!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5 star review! We are glad that Jay was great and knowledgeable during your car buying experience, We appreciate you!

I came in and was greeted By Dalton Huckelberry ,He was

I came in and was greeted By Dalton Huckelberry ,He was very respectful and extremely helpful and made me feel comfortable without being pushy or overbearing! I would definitely come back to this dealership , to see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We appreciate you!

I will definitely be recommending this dealership to

I will definitely be recommending this dealership to others. I came in and Dalton worked with me, he was so kind and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We appreciate you!

They treated me like family and Welcome me with open arms

They treated me like family and Welcome me with open arms And I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. We appreciate you!