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O'Brien Mitsubishi

(1,397 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Great car and so happy with options

I went in shopping for a used car but Cory Raley showed me that for only $40/month more I could get a new one. He was very helpful with showing me the features and telling me about the discounts. I enjoyed working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! We are happy to hear you had a great experience with Cory! We appreciate you Susan!

Bought a new car from these folks

Cory Raley was my sales person. He did a great job not only helping me through the new car process, but explaining the cost, how the auto worked, the perks of new ownership, and how service at the dealership worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear you had a great experience with Cory! Thank you for the excellent review, we appreciate you!

Great Experience!

I've purchased two new vehicles from O'brien (Mirage and Outlander), and I've never been disappointed. Both vehicles have been solid runners. Personnel in sales/service depts are friendly and accommodating. Highly recommend Seth in sales (kind, patient, knowledgeable dude). His straightforward, no-nonsense approach was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great feedback! We appreciate you as a loyal customer and are happy to hear you had another great experience with us!

Quick New car purchase

Excellent Sales Associates, worked together to make my experience accommodating to my time schedule in between visits through pick up of my new car. Will revisit in future for auto purchases for family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We appreciate you Christopher!

Great service and very friendly staff!

Great service and very friendly staff. We were in and out in less time than expected. We would recommend Mitsubishi to family and friends to visit the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We are pleased to hear you had a great experience with Gabrielle! Thank you for the positive feedback, we appreciate you!

Fantastic Service

Went to test drive a car and reached a deal rather quickly thanks to the easy purchasing experience Cory Raley gave. He was straight with me and provided superior service. He even got a couple minor issues inside the car fixed for free! Highly recommend Cory!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear you had a great experience with Cory! We appreciate you and your feedback Taylor!

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I accidentally stumbled across their website while shopping for a "Good" used mini van after my car accident. I spoke with Jay who is a wealth of knowledge and understanding regarding purchasing a quality used vehicle . He was very prompt and courteous through out the buying process. I would recommend him to anyone who is looking for quality and a good price for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We appreciate you!

Always a great experience

Thank you Kate Morris for selling me my 6th Mitsubishi. I can only hope you’re still there for my 7th one. I love my new 2019 Outlander Sport! Thank you for making the process easy and convenient too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review! We appreciate you as a loyal customer!!

They never diappoint

We drive nearly an hour to have our car serviced when we could go to a dealership 10 minutes away. (We had a bad experience with a local dealership)). We have always had great personal, professional and friendly service. They have always gone out of their way for us. If additional work is needed they care for it then. I have never had a bad experience here. Even our salesperson that sold us our cars remembers us and conversations from the past and greets us each time when we are there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are pleased to hear that you are well taken care of here! Thank you for the great review, we appreciate you!

Wonderful Visit

We had a wonderful experience with this place. James Rule helped us with buying 2 cars and he did a great job. We when need new cars we will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this great review! We appreciate your business and look forward to seeing you again soon!