Reviews
New Car Purchase from James Rule
Was in need of a new car and went to O'Brien Mitsubishi to get a 2019 Mirage. Our sales person was James Rule and I could not be happier with the service he provided. He got me exactly what I wanted, all while being super helpful, funny, and understanding with some of the issues that came up (none were O'Brien's fault). Highly recommend both the dealership and James as a sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear that you were completely satisfied with your experience! We appreciate you and congratulations on your new Mirage!
Outlander PHEV
Working with Jay was pleasant and easy to work with. Very knowledgeable about the car. Highly recommend Jay and your whole staff. overall it was a satisfying buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Donald for the 5-star review! We are happy to know Jay was easy to work with and made your experience so great!
New 2019 Outlander Sport!
Jay Miller was awesome! He cut me an awesome deal too especially since I still owed quite a bit on my trade in. Got in and out quickly and extremely good service there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear that Jay gave you an awesome experience!! Thank you Lauren for your feedback!
New SUV
James made my car buying process very easy. James does a great job in finding you what you want and listens to your needs. I’m loving my new SUV! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review! We appreciate you!
My Eclipse Cross buying experience
I enjoyed car shopping at Obrien Misubishi. Seth Steidinger is the best salesperson I have ever dealt with. He went above and beyond for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to know you had a great experience with Seth! Congratulations Becky on your new purchase!
Satisfied customer!
Corey Raley was my salesman and he was amazing! He knew the car and made the whole appointment comfortable and easy! O'Brien had the car listed at the most competitive price in the area and that is what drew me in!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jacki for the review! We are so happy Corey and our team could provide you with a great experience. We appreciate your feedback!
James Rule
James was absolutely awesome and very personable and very honest. He did everything possible to get me into my vehicle. I really appreciate everything. It has been a very long time since I have had a nice, reliable vehicle. My husband and I will definitely be back!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Sheila for your review! We are so happy that James could give a great experience with us. Thank you for your time and business!
Happy with my new car
Jay Miller at Mitsubishi in Normal was totally helpful and amazing. This is my second car purchase from him. Each time has gone smooth and without hassle. I will always find him first when looking to buy a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! We are so happy that Jay could continue to provide a great experience for you. We appreciate your time and business!
Very little fuss
Bought a car here from Cody Raley. Low-pressure affair, no fuss. Highly recommended. I was very very happy with the entire thing. Check it out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you David for the review! We are glad to know that Cory made your entire experience great!
Work car purchase
The purchase of my new car was so easy. We also worked out a great deal, and I am now the owner of a new car with excellent warranties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Estrella for your 5-star review! We appreciate you!!