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O'Brien Mitsubishi

(1,397 reviews)
Visit O'Brien Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 5 awards
2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 378-8110 (309) 378-8110
Used (309) 430-6482 (309) 430-6482
Service (309) 807-0704 (309) 807-0704

Reviews

(1,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of O'Brien Mitsubishi from DealerRater.

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Awesome Job

I just wanna say how awesome this place is. I spoke to a gentleman and His name was Tyler Wright and told him my situation and see if there’s anything he can do after four dealerships wont touch me. So after three days tops I’m in now in a brand new 2019 sport outlander. This is the place to go if your wanna a new car and remember talk to Tyler he will go to bat for you and do an awesome job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jordan, congratulations on your 2019 Outlander! We're glad that you had a great experience working with Tyler!

2018 Kia Sedona

Jay Miller did a great job. We told him what we wanted and he came through for us. Very helpful in our request. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review. We're glad that Jay was able to help you out!

James Rule !!!

James was extremely nice and cared for my wishes thee entire process , I highly recommend this dealer to anyone buying a car ! !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, thank you for your review! We're happy to hear that you enjoyed working with James!

Once was not enough!

I purchased a car in April and received fabulous service. More recently, Seth and then a diff day, James Rule, both were approached with help I needed figuring out my new car, and they promptly resolved the issue. Their professionalism was yet another testimony to how wonderful this company is to deal with. Seth and John made me realize that one visit to O’Brien was NOT enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gail, thank you for the 5 star review. We're ecstatic that you had another great experience working with Seth and James!

Beat Expectations - Cory Raley

Cory was very easy to work with and went above and beyond for our new car purchase at Obrien Mitsubishi. He was very personable and easy to work with while having a great knowledge of the ins and outs of the vehicles and purchasing process. Cory personally dropped me off and picked me up from work while our vehicle was getting paint detail. 10/10 would reccomend his and O'Brien's service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car Jamie! We're happy to hear that you had a great experience working with Cory!

Great customer service from Seth

Seth was amazing he listened to my needs and made the buying process easy. I spent less time at the dealership than I ever have before. I would recommend buyers to check him out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Luisa, thank you for the 5 star review. We're happy to hear that you enjoyed working with Seth!

Kindly Served

Wasn't going in purchace, but I found what I liked, and had great service. Fully satisfied and highly recommended. Thank you for your kind servive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We're glad that you had a great service with us!

Great experience!!!

Amazingly friendly salesmen. Got in and out pretty quickly. Even bought us Starbucks!!! Love my new car and got a great deal Will definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review! We are so happy that James and Corey could give you a wonderful experience with us. We greatly appreciate your feedback!

Thank you James Rule

This is my second car I have purchased from o’brien Mitsubishi. They make the car buying experience great and easy. Thanks to James Rule for getting me out of my old situation and into a better situation I actually enjoy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Dustin for the review! We are so glad that James and our team could provide a great experience for you. We greatly appreciate your feedback!

Fantastic Service

This is my second car I have purchased from them and I can not say enough on how awesome the experience and customer service is. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Susan for the great review! We are so happy that our team could give you the best experience! We appreciate you!