Reviews
Mercedes glc
Have been in mercedes at this dealership for 25 years. The service here is amazing. In my fifth truck and love it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional and courteous Christine was caring...
Very professional and courteous Christine was caring professional and helpful was taken on time my car was serviced in a timely manner thank you for caring
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was good, we dealt with Bin. He was helpful and...
Service was good, we dealt with Bin. He was helpful and very pleasant. We will definitely consider coming back for service. Thank you for your help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
quick and efficient
i thought it was going to be an all day thing....i was in and out in less than 2 hours and everyone was very nice and and helpful...i came in for yearly maintenance and inspection sticker but then they had one of the tech guys teach me how to use some features i didnt undertand very helpful ...im very pleasee
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience at Brooklyn Mercedes Benz Service
My advisor is exceptional! Everything went very smoothly. I was even able to pay the invoice online which saved a lot of time. I cant say enough positive things s out the service department at Mercedes Benz in Brooklyn.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience was just a fantastic, from the moment I...
My experience was just a fantastic, from the moment I walked into the showroom, My salesman Jay Dari was very helpful and kept me up to date at all times.Bought previous cars at a different dealer but will go back and recommend Mercedes-Benz of Brooklyn.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Owner
Jason was very helpful and experienced and all aspects.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
good honest service
You are very lucky to have a great employee Rui Costa, he is a very honest & trustworthy employee We purchased our Mercedes from Brooklyn MB and have always been treated fairly In addition Mitch Baldeo from the loaner car counter went above & beyond our expectations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
review
Great service and good employees Service advisor Uri and Mitchell from the loaner counter went above and beyond to assist with all of our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Inpection and Maintenance
I work nights and went to the dealer to do my maintenance and expected some type of small snack for the time I was going to be there but I only found liquid / coffee and water so I had to walk to the main road to had some food in a Dinner it was a long walk plus they didn't have a vehicle so I can use for the period of time I was going to wait.Finally my bill $ 2,498 service was excellent but courtesy was poor.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car