Reviews
Highly Professional and FRIENDLY!!!.
Very professional and courteous. Thank you Diana. It my second car leased with Diana. Highly recommended, and definitely will be back next time for new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always Satisfied!!
Quick and Ready Always!! Service is always exceptional!! Customer Service and Quality of service is great!! Kenny Singh is Awesome!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MB of Brooklyn has the best service experience
Rui and the team at MB Brooklyn are amazing - super friendly, professional, and ultra accommodating
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, accommodating staff , easy to talk to and...
Friendly, accommodating staff , easy to talk to and understands the needs of the customer. Always available for questions and persistent but not annoying kind of reminder about appointments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
car owener
Yelena is an excellent sales adviser, very knowledgeable and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Consultant
Kenny Singh, service advisor, was most helpful and accommodating when I made arrangements to bring my vehicle in for service. Service was completed in a day and I was back in my car shortly after that. Mr. Singh followed up with a nice phone call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronnie is an exceptional representation of Mercedes Benz....
Ronnie is an exceptional representation of Mercedes Benz. Not only did I receive a thorough overview of options, but Ronnie’s stellar communication allowed me the education and comfort needed to choose the right vehicle for my family. I am impressed and will continue to shop at Mercedes because of my experience with him. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank Jonson- for sealing me from a nother dealership
He was very prompt and professional .answered all my questions . he was an exceptional sales person who stole me away from the dealer at RVC to come all the way to Brooklyn.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Technician broke the fule pump while doing the repaire.
Worst place ever. Be very worry to get your car serviced/worked on there They charge a lot, they damage your car and then they make you pay for it. In addition, they do not care at all if they put your life in danger (because of their bad repair service). Think twice before going there!!
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I must say thanks to Marian Liuke for the professional...
I must say thanks to Marian Liuke for the professional way she took care of the problem I had with my GLA 250 and I must also say thanks to the service department for the good job they did .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair