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Mercedes-Benz of Brooklyn

(1,359 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:30am–8:00pm
Tuesday 9:00am–8:00pm 6:30am–8:00pm
Wednesday 9:00am–8:00pm 6:30am–8:00pm
Thursday 9:00am–8:00pm 6:30am–8:00pm
Friday 9:00am–8:00pm 6:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Brooklyn from DealerRater.

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Service done on my vehicle.

I was pleased with the service that I received from MBof Brooklyn. My car drive and feels like a brand new MB. Thanks for the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

JEAN FLEURY

I HAD MY CAR SERVICED AN DTHE EXPERIENCE WAS GREAT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

The technicians are all very efficient and skilled. They worked thoroughly and I am one satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional!!

Great buying experience. Johnson and Matt were great. Very professional, courteous and seemless. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Josue was such a great help to me with purchasing my...

Josue was such a great help to me with purchasing my first car. Very knowledgeable and extremely kind! If I had any questions he was able to swiftly answer them, and made me feel very comfortable. 5 Stars all the way! Thank you for such an awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Samuel Hagan,Esq.

Took good care of me in making the right deal for the right car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very up to date service, explain clearly, give me very...

Very up to date service, explain clearly, give me very professional opinion, super nice person, very comfortable person to deal with, I gave him 10 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent and efficient service

As always, I was very pleased with the service I received from MB of Brooklyn. I needed Service A, and NYS inspection. I also needed a tire looked at since it was losing air. The service advisor was extremely helpful ,and kept me informed every step of the way. In addition, the time estimate given to me by the service advisor was perfect - as a matter of fact the work was completed earlier than the estimated time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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C300 2020

I went to Mercedes Ben of brooklyn to lease a C300 2020 and it was such a smooth transaction. I was done within an hour. Thank MB of Brooklyn for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I was please with serving for 12 months. However , I was...

I was please with serving for 12 months. However , I was very upset with car wash. My car was actually more dirty than when I drove into your establishment . How could this be?! I waited an extended time to get my car after I paid the Cashier. My car was filthy when I got it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.