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R&R Auto Group

(123 reviews)
Visit R&R Auto Group
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–4:30pm
Saturday 9:00am–3:30pm Closed
Sunday Closed Closed
New (570) 593-4081 (570) 593-4081
Used (570) 593-4083 (570) 593-4083
Service (570) 593-4085 (570) 593-4085

Reviews

(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of R&R Auto Group from DealerRater.

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Something different

I first went to the dealership to ask about a lease offer since I've never been in one and was genuinely curious. The first car they brought out, didn't like it. Then, I told them I was more interested in financing. My budget was about 15k and after telling them my preferences, I was surprised by the car they had me test drive. It may not have the V8 of my dreams, but it's quick, comfortable, and most importantly affordable. I had no credit score walking into that dealership and they can certainly work with you. Just be patient, haha. Overall, glad I went there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Billy, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Robert Rinaldi, Owner, (570) 385-2881, bobr@acar4less.com

Great people

Everyone at the dealer was helpful in every way through my process. They were friendly while being professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

The entire process was smooth and easy and Ron took care of any and all questions I had, no matter how trivial. Overall, it was a great experience! I would definitely recommend R&R to anyone who is thinking of getting a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Corvette Grand Sport

Jonathan Smith was the best i highly recommend him to anyone when your looking to buy a car. We traveled from CT to PA and the car was better in person and our sales men was just simply the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always friendly and helpful!

Always a great experience at R&R, from sales to service. Been with them for 8 years and keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Diahann!

Great service great facilities

Excellent service all of the time. I would strongly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you very much for your loyal business! We look forward to providing you with exceptional service for many years to come

Mr Frank Rutch

always Lou and Fran are super to work with and ready to take care of any issues and the service tech also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The staff was extremely helpful especially Lou who went above and beyond to assist me with a trickier repair. Thanks again and definitely recommend R&R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mister

Ordered the part needed and got it in ASAP. Scheduled my appointment and repaired the mirror as needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I wish I could leave a negative star review.

My experience at R and R auto group was terrible! Very very expensive!!! The dealership claims to a family like environment, not so much. R and R auto group didn't have full disclosure before I brought my car for an estimate. Their estimates are NOT FREE. THEY NEVER DISCLOSED THAT TO ME. I guess buyer beware if you go there for service or sales. My advice to you if you decide to shop there for service is bring a lawyer to review all paperwork before you sign it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I would like to thank you for taking the time and reviewing our dealership. My name is Robert Rinaldi, and I am the executive manager at R&R Chevrolet Cadillac. I am truly sorry for your negative experience, and would greatly appreciate the opportunity to take corrective action. The last thing we as an organization want to do is mislead or mistreat one of our guests. Our company and affiliated businesses have been providing automotive sales and service in the same community since 1967. One of the core principles we as a team live by is to ALWAYS be honest and straightforward with our guests, no matter the circumstance. Clearly we failed you in some way. If given the opportunity, I will do my very best to make things right. Please call me at 570-385-2881 or email bobr@acar4less.com to discuss the details. Again, thank you for taking the time to share your experience. I cannot correct a problem I don't know exists and your feedback will greatly help me in doing so. I look forward to discussing this further.