Reviews
Wonderful service provided when I brought my vehicle in.
Wonderful service provided when I brought my vehicle in. Incredibly helpful and very quick to respond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. Mark is a true professional and it shows in his reviews. We appreciate you taking the time to post this review.
From the minute I walked into the service department to
From the minute I walked into the service department to the time I picked up the car, my experience could not have been better!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is awesome and great to hear. Dina and Mark are true professionals. Thank you for this five star review.
Tom did a great job.
Tom did a great job. Had a 10:15 appointment and was taken in on time. While the car was getting serviced, I was receiving texts from Tom updating me with any items that needed to be addressed and the cost. I live close to Bridgewater Volvo but choose to drive the extra time and miles to get the services done at Smythe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and your kind words. Our customers time is very important and we focus on a continually. Tom does an excellent job at keeping this at the forefront. We appreciate this great review.
Great service and communication.
Great service and communication. Took very good care of me and my car. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Communication is the name of the game in the service department and Mark does a fantastic job at this. Thank you for posting this wonderful review.
Efficient, courteous, and professional.
Efficient, courteous, and professional. They took care of the problem and got me back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you that is what we are striving for. Glad to know you had the experience you did. Thank you for taking the time out of your day to share your experience of our service department.
This was our first Volvo purchase and we could not have
This was our first Volvo purchase and we could not have been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Smythe Volvo family. Thank you for this great review and these kind words towards Bob. We look forward to seeing you in the service drive at your first schedule maintenance.
Extremely efficient buying process Very pleasant staff
Extremely efficient buying process Very pleasant staff Low stress All the staff are courteous and professional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Short and sweet. Thank you. Your experience is one we strive to deliver to all of our customers.
Great job by Bob Cerza in matching my needs for a new
Great job by Bob Cerza in matching my needs for a new lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questions and offering advice based on experience and practicalities (what the dealership has available). Have been doing business with Smythe since 2003 and Bob’s the best - tenacious to help the customer, professional, knowledgeable and patient! I recommend Bob to my friends and family. Also kudos to the Delivery Specialist Alex Piriz. Alex took me through the new features in a clear and concise manner. Helped me with some extra items in transferring from old to the new vehicle. Alex made the whole process so smooth! The car was spotless - like right off the showroom floor. Thanks to the Detail Team for that! So far it’s running beautifully and is beautiful to look at - love the Thunder Gray exterior matched with the Blonde interior!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great review! We are fortunate to have you as a customer since 2003. Bob is a true professional and it shines through when you read his reviews. Thank you for taking the time to post these kind words.
doug is the best.
doug is the best.... always takes care of me. Dina too... both fantastic, friendly, courteous, friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dina and Doug are all of these things and thank you for saying so. Thank you for taking the time to share your experience in our service department.
Mark is a great guy.
Mark is a great guy. Courteous and professional. He keeps in constant communication and follows up to make sure I’m happy with the service. Happy to have him as my service manager.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I must agree with you Mark is a great guy and all those things you mentioned. Thank you for taking your time to share your experience of our service department.