Reviews
Alon was very nice and helpful!
Alon was very nice and helpful!! This is our second lease with Alon and Smythe Volvo.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second time around, thank you!. Thank you for choosing Smythe Volvo and for posting this five star review.
Alon provided great service to our family.
Alon provided great service to our family. We are repeat customers and happy to work with Alon again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming back to Smythe Volvo again. Alon is a great person and a strong member of our team. We appreciate your business.
I’ve been a customer of Smythe Volvo in Summit for 15
I’ve been a customer of Smythe Volvo in Summit for 15 years and I’ve been working with Jesus for the past 3 years, and I couldn’t be happier with the service that Jesus and Smythe provide.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, 15 years, we appreciate your loyalty and thank you for coming back again and again. Jesus is a great person and a strong member of our team. We are fortunate to have customers like you.
The first day after returning home taking delivery of the
The first day after returning home taking delivery of the vehicle, I noticed that one of the key fobs did not work. I thought to replace the battery, however the button to open the key fob case was missing. I told the salesperson and, after much discussion, he decided to gave me a another key fob "borrowed" from another vehicle, then proceeded to tell me it would cost $330 plus tax to program the key fob. No thank you. I was an out-of state purchaser. The dealer provided a 30-day NJ registration, but did not process the registration with my state (PA) until about three days before the temporary registration expired. As a result, I could not have the vehicle inspected in my state resulting in a violation my state's law regarding inspections for out of state vehicles. (By the way, I noticed this issue was mentioned on other ratings sites.) Once I had the inspection, it was found the tires had 1in cracks on the inner sidewalls failing the inspection - safety issue - and costing me $1,300 to replace the tires. Additionally, the salesman said the car's Sensus system was set to factory default. It was not, causing me wasted time trying to understand why I could not change various settings.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Jesus was very responsive and attentive to detail.
Jesus was very responsive and attentive to detail. He made the buying processs very pleasant. Very nice guy. Abood was great in going over options and Adam had the car in great shape at pickup.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great news! Your experience is one we strive to provide to all of our customers. Thank you for taking the time to post. We appreciate your business.
Car buying can be challenging at times, but not at Smyth
Car buying can be challenging at times, but not at Smyth Volvo. I was treated professionally and with courtesy from the minute I walked in the door. My salesman Bob C. was terrific. From the test drive to the final paperwork and walk through everything was explained clearly and concisely. No games, no gimmicks. Family owned for decades, a pleasure doing business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great review, and it is very appreciated. Bob is a strong member of our team and thank you for the kind words. We appreciate your business.
Jose B went directed me to the salesman Jose D offered a
Jose B went directed me to the salesman Jose D offered a great deal Alex P went over the car Santiago P offered good value on warranties
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for posting this fivestar review. It is great to hear our team working together to deliver this type of service to our customers. We appreciate you choosing Smythe Volvo and we appreciate your business.
Love this dealership and my new car!
Love this dealership and my new car! This is my second purchase from Smythe. They’re very prompt, responsive, and accommodating. Working with Bob was a pleasure as always.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and coming back to see us again. I agree with you, Bob is great. We appreciate your business.
Service was par Excellence.
Service was par Excellence. As always David was extremely responsive and helpful. he is quick to diagnose and address the problem.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
“Par Excellence”! Quite a competent and very rewarding for our service team to read. Thank you for taking the time to share your experience. We appreciate your business.
Very helpful, helped set up my Bluetooth, did a walk
Very helpful, helped set up my Bluetooth, did a walk around quick easy and pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
“Quick, easy and pleasant”, great to hear. Thank you for sharing your experience and thank you for choosing Smythe Volvo .
