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Heller Ford

(852 reviews)
Visit Heller Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–5:30pm 7:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (309) 490-2080 (309) 490-2080
Used (309) 490-2082 (309) 490-2082
Service (309) 490-2081 (309) 490-2081

Reviews

(852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heller Ford from DealerRater.

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Quick work

In and out in no time. Called ahead they had the vehicle ready and great price can’t ask for any better. Would recommend anytime. Call Craig Roberts excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Selection, Quality Staff!

I’ve travelled from 2 plus hours away and it was well worth the time! Great selection, outstanding facilities and friendly staff! Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car purchase experience

Thank you so much Cory Bellot!!! We had the best buying experience. Everyone was very nice and helpful and by far the easiest buying experience. I love my Cadillac!!! I highly recommend Hellers!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The service was excellent!!!I love my truck!! I love the...

The service was excellent!!!I love my truck!! I love the family atmosphere!! Mike was very nice and not pushy.I will recommend buying from Heller!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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a very great experience

the salesman i dealt with was very helpful and i am very pleased with how knowledgeable he was his name is michael masterson i will be dealing with this dealership more when i need to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone I dealt with was courteous and very...

Everyone I dealt with was courteous and very knowledgeable from the salesman to the manager Jake I worked with I highly recommend this dealership and staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Very knowledgeable, very fair, and very courteous

The salesperson was very helpful, very knowledgeable, and was willing to adjust his schedule to accommodate mine (which was appreciated but not necessary as I was able to come in when he was available). They were very fair on the value of my trade-in and on the cost of the vehicle I purchased. I would definitely recommend this dealership to anyone who is in the market for a new or used automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Heller Ford

The buying experience was first class. No high pressure sales. Everyone was very nice. They were very helpful in showing us the differences in the truck's that we were looking at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New truck purchase

Can't say enough about how pleasant this experience was, especially easy working with the salesman. First dealership I went to while shopping for a new truck, and didn't need to go any further.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great transaction, would buy from Heller again.

I bought a truck from Heller even though I live in MN. It was my first time buying a vehicle without seeing it first, and I was definitely a little nervous. But, everything went right to plan. The truck was exactly as described, and showed up in my driveway - easy! The team at Heller was great to work with all around. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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