Reviews
Excellent Service
I was on a strict budget and was only looking for a used car. The sales man Danny showed me a brand new car that I fell in love with and went to bat for me to get that car within my budget. He was more than helpful. I never in a million years thought I would drive away in a new car. If your in the market for a car, see Danny, tell him I sent you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
I had my Ford Fusion serviced and checked as we are going on a long trip. As usual the service and staff was excellent. Carlos Santana is an outstanding service rep
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, Keith! We appreciate your positive review!
Good People
I came for a regular oil change and they did the oil change only because they had already taken out the old oil. After they took it out, they saw it was quite clean. They recommended that I don't come in for oil changes so often as I don't need them that quickly. They were honest and actually could have just done it and I would not have been the wiser. So; they were looking out for me. I do appreciate what they do. I have two Ford Focuses (Foci, plural?), I got them both at this dealer and am quite happy with them. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
Great service
Jordan was extremely knowledgable and a pleasure to work with! We came in hoping to fix a recall issue with the sync system and ended up leaving with a brand new upgrade! Every person we delay with was professional and friendly. I have and will continue to recommend Quality Automall to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your feedback, Karen. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Do not hesitate to call if you need anything. Be safe on the road.
Nice Facilities
Alan, the gentleman at the desk is always accommodating and helpful. He's the best!! One thing, I did think it rather pricey for an oil change...
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My review
It's always a pleasure working with this crew! Prompt, courteous and efficient..
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall repairs
Fusion titanium 4 door car Recalled twice . Work done well.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Quality Auto Mall. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Great service experience!
I went in for first oil service and a recall repair. I was waiting for my vehicle so I asked approximately how long it would take. Jeff (service rep) said it should not be longer than an hour and a half. Sure enough less than 90 minutes later my vehicle was ready. Great job Jeff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. If you ever need any help, please give us a call!
Great services
5 stars very good and helpful... Received a lot of good information on my new lease Ford Explorer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Service
Friendly and welcoming atmosphere that consistently delivers outstanding quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Oscar! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thanks again for the great review of Quality Auto Mall!