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Verner-Cadby Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nancy

2010 - Mustang -- needed TIRES -- guys got me best price with a rebate -- done on time -- Brian did a wonderful job -- AS USUAL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Verner-Caddy always provides thorough service and ease of drop-off and pick-up. The loaner car is a plus! I always spend more than I anticipate, however.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always Great Service

The Service Department always goes out-of-their-way to be helpful and informative every time I bring my car in for servicing, or to ask for repair opinions and guidance. They are always the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We always appreciate feedback from our clients, Bill. We always strive to provide personable and excellent customer service. Thank you again for the review!

Quick turnaround for service

Work finished on time. Was offered a loaner car to get to work. Excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

Another good experience. Staff friendly, courteous, & knowledgeable. Loaner vehicle was arranged for and ready to go. Car was repaired and is working fine. Thanks for the opportunity to respond. Lou Lento

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear of your positive experience with our location, Lou. Exceptional deals and positive customer service come standard with our dealership. Feel free to stop by if you ever need any more help.

Verner Cadby Service

Always a great experience at Verner. They get you in and out quickly. Loaner car always available. So convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Linda, for the glowing review! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great Service

It was my first lease and I felt like the salesperson was very helpful and trustworthy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services, Pleasant experience!

Always a pleasant experience working with Andrew and the crew at Verner-Cadby Ford. I've been leasing from them for the last 20 years, and no pressure, always a great experience. Love the Focus.....great on gas, and in all weather conditions.....and the Pope drives one....so can you go wrong. Gabe Adubato

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Great service fixed problem very accommodating Used dealer for body work twice and had a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

The staff at Verner-Cadby always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!

Service department and techniicians are grade A..

Always a pleasant experience. Servicemen are able to determine what the problem is and repair it quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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