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Verner-Cadby Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Facilities Manager

Verner-Cadby was able to repair our van in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to have been of service! Don't hesitate to call us if you ever need anything.

Great service

They check engine light came on in my 2010escape while driving on the NJ parkway as I was going away on vacation. When I came back I went straight to the dealership. They took the car right away. Fixed it within hours. I was very happy. The service guys were great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you.

Felicia bellarosa

Always very accommodating when I need service on my vehicle. Never a hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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10k mile service

10k mile service on my 2015 Mustang GT: fast, clean, polite, professional; will definitely be going back here for my next service appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience. Thank you again for the review!

Ford 2013 explorer sport

2013 Explorer Sport. Service & oil change. Problems with Sync which turned out to be problems with iPhone. Brian extremely helpful in dealing with Sync problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

2016 Ford Mustang Ecoboost, Andy was extremely helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're always happy to help our customers at Verner-Cadby. It's good to hear our team is living up to the promise of providing fantastic service to our customers.

Service Center

Arrived early; breakfast offered (brought my own "how I like it tea"); comfortable chairs in waiting room; news on tv with volume on low (thank you); not quite awake yet; set to reading my newspaper. Within 30 minutes car was evaluated and I was given the option of waiting or receiving a car to drive which I choose. I drove home to finish breakfast and "wake up". My car was ready by 12noon; picked it up and paid the bill. The car runs very well, steering feels balanced, engine smooth. I've every confidence in driving it this summer on my vacation time, new tires will be safe for summer and winter driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I like my 2007 Ford Expedition. The staff at Verner Cadby Ford are very helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks, Rashaan! We're happy to help however possible. Please let us know if there's anything else we can do for you.

Always treated like royalty.

As always, service was fast and professional. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service was excellent. All personnel treated me well and did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied.