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Verner-Cadby Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mister

Rich was very helpful and made it an enjoyable experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear that you enjoyed working with our staff, Daniel! We hope to be of service again in the future.

Very good experience !

Everything was quick and efficient with a very nice loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, John, we are happy you had a pleasant experience at our dealership. If you need more help, our team is available to talk -- safe travels!

Great service

Rich and Brian are great. They are always so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership, Siobhan. We hope to be of service to you again down the road!

Satisfided Customer

Always do a great job. Very curtious staff, and a great service manager!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Loyal customer for OVER 20 years!

Leasing a 2017 Ford Fusion and I absolutely love it. Verner Cadby Ford is the best dealership around. Friendly, professional and courteous salesmen and one awesome General Manager! Love their Service Department too! All across the board, I give them a top rating. We have been a loyal customer for over 20 years and have been very happy with the sales department and service department who always go above and beyond for us. Couldn't imagine buying or leasing a vehicle anywhere else. They know how to do it right and that is why we keep going back vehicle after vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful comments of the team here at Verner-Cadby. The staff at Verner-Cadby always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!

Great service as always

Made an appointment for oil change and works, forgot to tell Richard about the brakes, he told me and had the rear brakes installed. Asked for a deal on four tires which Richard again took care of. Car was ready when promised and I had loaner when I dropped off, does not get much easier than this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback, Robert. We appreciate your review of Verner-Cadby and we hope to be of service again in the future.

faacilities were clean and comfortable

everyone was friendly and very helpful both when buying the Escape and when bring it in for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

Wonderful Service. Brian was totally awesome. Facilities were excellent. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always great, fast, and friendly service!

Regular service plus an overall check because of an upcoming road trip. Vibration is now gone. Great service and follow-up by Brian at Verner-Cadby, as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Verner-Cadby. We appreciate your review and hope we can continue serving you for many years to come.

Great service

Richie was very prompt to call about the work that needed to be done on the car. The car was ready earlier than promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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