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Paul Miller Inc DBA Paul Miller Audi

(2,691 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Paul Miller Audi

Excellent dealership. First class. They know how to treat their customers and deliver an automobile. You feel appreciated by them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience

This was the best experience I ever had purchasing an automobile. Peter Wendell is fantastic and he explained everything about the Audi to me and my wife. No pressure. I definitely will purchase another Audi at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Courteous and efficient service at Paul Miller Audi

Always a warm welcome and a familiar face with your personal service advisor. Quick to book you in, explain the work and get you into a loaner car. I have to mention Lou, who has been looking after me for many years and has provided exemplary service and support even through some challenges. Also to Linda who manages the payments. Thank you to the Paul Miller service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Q 5 lease

I have leased many vehicles over the years and have dealt with more car dealerships than I would care to name with more than my share of horrendous experiences, but I can truly say that dealing with Peter Wendell was a " painless " and actually enjoyable experience. There was no hard cell or despicable behaviour and he knew exactly what my wife would be comfortable driving. He is the reason that we have purchased multiple cars from Paul Miller!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good experiences with an exception!

My family, friends, and I have bought or leased 7 cars from Paul Miller Audi and the experience has been good overall. I personally am on my second A4. The sale/leasing and servicing process has been very satisfactory with one big exception. My current A4 needed rear brakes at 22,000 miles and an out of pocket cost of $600+. I am convinced that this was do to a design defect or malfunction of the ABS. The fact that neither Paul Miller nor Audi were willing to cover this very unexpected repair under my new car warranty was disappointing, to say the least.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repair of Audi Q5

Personalized service and reliability are great. Researched my extended warranty re: the repair and saved me a lot of money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everything and then some

I have been a Paul Miller client for the past 10 years and have never been disappointed in any aspect of my experience there. My salesman, Pete Elia, does a great job, is helpful, keeps me in mind when something new arrives and remains very price competitive. In service we work with Lou Bernardino, who never fails to over deliver. It is why I have bought my last 4 cars there, and am likely to continue to do so going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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awesome as always!!

Paul miller is absolutely the best whether you are buying or servicing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5000 mile tune up

Prompt, friendly - excellent service waiting area very comfortable easy to check in and competed on time with all staff very responsive. Would recommend to,anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consistently the best car buying experience!

Peter Wendell and Paul Miller Audi continue to provide the best new car purchase experience! Everything from ordering the new vehicle, updates on shipping, taking care of financing and of course the new car delivery. Everything to perfection, this is why I'm a long time repeat customer! Always a pleasure! M Brown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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