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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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I was pleased with the work of Stuart Jacobowitz and

I was pleased with the work of Stuart Jacobowitz and Pawel Zawisla on my S5. Stuart described the results of their analysis and clearly explained the options on how to address the issue, including the cost of each. He kept me informed of their work and the car was ready when promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, we're so happy to hear about your positive service experience with Stuart and Pawel at Paul Miller Audi! Thanks for taking time out of your day to share this - it means a lot!

This is the fifth Audi I have purchased at Paul Miller.

This is the fifth Audi I have purchased at Paul Miller. The team is both consistent and exceptional. It’s the combination of the team and the quality of the vehicle which keep me a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer of Paul Miller Audi! We truly appreciate your business!

Steve and Mike took great care of us.

Steve and Mike took great care of us. We came in just to browse the Q5. Before you know it, they met us at a fantastic deal and we were out in a record breaking 2 hours. Wonderfully patient yet quick individuals who helped make car dreams come true. Even threw in some wonderful presents to enhance the car, will be coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so glad that Steve and Mike could provide you with such excellent service. We appreciate your business and look forward to seeing you again at Paul Miller Audi. Enjoy your new Audi Q5!

Great Experience

Purchased a preowned Lexus ES350 from Paul Miller and couldn’t be happier. Salesman Steve Catalano was an absolute pleasure to work with. Straight forward, honest and extremely accommodating through the entire process. Thank you to Steve and Paul Miller for the no nonsense car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JT, thank you for taking the time to share your positive experience at Paul Miller Audi. We're so glad that Steve provided you with excellent service and made your car-buying process smooth and enjoyable. Congratulations on your new Lexus ES 350, and we hope to see you again in the future!

Nice experience in Audi S8

I can't believe that I got it in time. The sale representative Steve is very responsive in communicating the status of the car. I didn't test drive the S8. The Audi S8 is beyond my expectation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fang, we're so glad to hear that you had a positive experience with Steve at Paul Miller Audi! Thank you for choosing us and for taking the time to leave a great review. We hope you enjoy your new Audi S8!

Professional and courteous staff.

Professional and courteous staff. It was a terrific car-buying experience! Jose and Pete were great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dan, thank you for the review! We appreciate the kind feedback about Jose and Pete and hope to see you back again at Paul Miller Audi. Safe travels!

Well laid out .

Well laid out . Inviting and clean. Wait areas are comfortable and the employees are very courteous

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review of Paul Miller Audi! We're glad you found it comfortable here and that our team was courteous. Have a nice day, and we'll see you next time.

My experience was great.

My experience was great. The service was completed ontime as promised car returned clean as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of Paul Miller Audi. We appreciate your support and are here to help with any of your future service needs.

2020 Audi A4 purchase

Angelo was great - he was very helpful and the pickup of the car went smoothly. I am very happy with my (new to me!) Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, thank you for the great review! We're glad to hear that Angelo provided excellent service and made your car pickup a smooth experience. Enjoy your new Audi, and we appreciate your support of Paul Miller Audi!

My experiences have always been positive.

My experiences have always been positive. The staff is courteous and efficient; the waiting area is comfortable and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Erica, thank you for your positive feedback! We're glad to hear that our staff has provided you with excellent service and that you found our waiting area comfortable. We appreciate your support and hope to see you again at Paul Miller Audi!