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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Excellent service and staff.

Excellent service and staff. When my 2015 A3 needed a tow and service, Paul Miller came to my rescue. Since the Audi dealership I had been using could not give me the time of day, I needed to find figure out how to get my car towed and serviced. So, from my first call, when I spoke with Laurie, to when I met with my service advisor, Vanessa, the staff was professional and extremely helpful. The service was excellent and appreciated the great car wash :). Looking forward to continuing my car care with Paul Miller.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We pride ourselves on providing excellent service and having a helpful staff, and we are so glad to hear that this was reflected in your time working with Laurie and Vanessa. We will be sure to pass on the kind words. Drive safely, and we hope to see you again at Paul Miller Audi!

Service advisor Sara is the best!

Service advisor Sara is the best! She responded to my email request immediately and I was able to get there for service a couple of hours later and wait for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your kind words! Sara is a valued member of our team and we're glad she was able to assist you with your service needs promptly. Thank you for choosing Paul Miller Audi - we look forward to serving you again in the future!

They were super friendly and helpful with my purchasing

They were super friendly and helpful with my purchasing decisions. They were also super knowledgeable and answered all my questions throughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that our team at Paul Miller Audi was able to provide you with friendly and helpful service! Thank you for choosing us for your purchasing needs. We appreciate your positive feedback!

Exceptional Service

My first and final choice as I walked into Paul Miller for the first time, the welcome and service I received from Alexander Reyes made me immediately got the Audi without giving it any second thoughts. I’ve sat there and watch the traffic in and out of Audi and that made me even more comfortable choosing them. I definitely recommend Paul Miller and Alexander Reyes. He was very simple and down to earth and everyone in Paul miller was really friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the amazing review, Roopesh! We're so glad that Alexander provided you with excellent service and made your experience at Paul Miller Audi a great one. We appreciate your recommendation and hope you enjoy the ride!

Excellent service, great staff, a very positive

Excellent service, great staff, a very positive experience all the time. Thank you for your professionalism!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you had such a positive experience with our team at Paul Miller Audi! Thank you for taking the time to leave us a great review. We appreciate your kind words and look forward to serving you again in the future. Have a fantastic day! - The Paul Miller Audi Team

Stuart is great in service knows how to take care of the

Stuart is great in service knows how to take care of the customer and take great care of my audi a6 Paul Miller is my kind of dealer can’t say that about many dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Stuart provided you with excellent service at Paul Miller Audi! Thank you for choosing us as your dealer. We appreciate your kind words and look forward to serving you again in the future. Have a fantastic day!

Excellent service department.

Excellent service department. Satisfied customer here. Service advisors are courteous and knowledgeable about the service needs of the Audi vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you had an excellent experience with our service department! Our team takes pride in providing courteous and knowledgeable service for Audi vehicles. Thank you for choosing Paul Miller Audi, and we hope to see you again in the future!

They do a great job.

They do a great job. I feel confident in the work they perform It is a Very clean facility and the staff is friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know that our team has provided excellent service and made you feel confident in the work performed. Thank you for choosing us for your automotive needs!

Purchase of new Q7

It took months for the car to arrive, but the Paul Miller Team were fabulous. Peter Wendell was immensely knowledgeable on the intricacies of the car as he trained me, and he was very patient, even when I was not absorbing the training. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that our team provided you with exceptional service, William! Peter is a valuable member of the Paul Miller Audi team and it's great to hear that his expertise was appreciated. Thank you for your patience during these past few months - our team appreciates your business and support. Enjoy every mile in your new ride!

Loaner car very important to me.

Loaner car very important to me..had to have it an extra day because of extended work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate this feedback and your trust in the Paul Miller Audi team to get the job done. Safe travels, and we hope to see you again down the road!