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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Excellent Service

The Paul Miller always does an outstanding job with friendly, attentive and informative service. They are in a class all their own. They are very thorough and want their customers to leave happy, and it shows throughout the entire service process as they clearly value attention to detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glenn, it's fantastic to see that the Paul Miller Audi team exceeded your expectations in providing outstanding service. Drive safely, and we hope to see you back again down the road!

excellent service

Paul Miller staff are always dedicated to helping their customers in every way possible. Truly helpful, and caring , and aim to please !Great work ethic !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate your kind words, Susan! It brings us joy to know our staff's work ethic and dedication provided you with great service at Paul Miller Audi. We thank you for your business and look forward to assisting you in the future.

Had a great experience and Angelo was a huge help.

Had a great experience and Angelo was a huge help. He made it easy for me to chose Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Angelo's top-notch service helped Paul Miller Audi earn your business! Thank you for choosing us and leaving a five-star review. We are looking forward to working with your more!

I am extremely pleased with Binny Chopra, my Paul Miller

I am extremely pleased with Binny Chopra, my Paul Miller Audi Brand Specialist. He is knowledgeable, articulate and always available to provide timely assistance and support. Without hesitation, I will be recommending Binny at Paul Miller to friends and business associates interested in an Audi because I know he will take care of them in an honest, helpful, and highly professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Barry, thank you for sharing your positive experience working with Binny Chopra, your Brand Specialist here at Paul Miller Audi. We appreciate your kind words and look forward to helping you and your associates with any future Audi needs.

Very customer focused and timely.

Very customer focused and timely. Communicated exactly what to expect and all expectations met. Very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the review, Steve! We appreciate your business and hope to see you again at Paul Miller Audi. Safe travels!

Great customer service

I would like to start this review by thanking Stuart for his outstanding services. He was a great listener. Took care of all the issues that I had in my car. He kept me updated with all the services that was performed and mange to finish all the services before the promised time. Thank you Stuart. I appreciate your dedication to provide the perfect experience for your customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ilham, it brings us joy to know that Stuart provided you with excellent services for your car! We're delighted that he was attentive and communicated well during the process. Thank you so much for choosing Paul Miller Audi as your dealership and for sharing this wonderful feedback. We hope to see you again soon!

Great customer service

I would like to start this review by thanking Stuart for his outstanding services. He was a great listener. Took care of all the issues that I had in my car. He kept me updated with all the services that was performed and mange to finish all the services before the promised time. Thank you Stuart. I appreciate your dedication to provide the perfect experience for your customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ilham, thank you for taking the time to share your amazing experience at Paul Miller Audi! We're happy Stuart was able to take care of all of your car's issues in a timely and professional manner. Your feedback means the world to us. We look forward to seeing you soon!

Stuart is a tremendous asset to Paul Miller Audi I

Stuart is a tremendous asset to Paul Miller Audi I trust him with service decisions for my Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are grateful for your review and happy to hear Stuart has been a tremendous asset! It means a lot to have earned your trust and respect as a customer here at Paul Miller Audi. We look forward to serving you again down the road!

Nick Moy was very professional and very attentive !

Nick Moy was very professional and very attentive ! Great Experience in purchasing my Audi!Excellent service by Nick Moy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review! We are so glad to hear that Nick delivered such a successful purchase experience. Drive safely, and we hope to see you again at Paul Miller Audi!

Aaron and his teammates were fabulous.

Aaron and his teammates were fabulous. How can I go about getting Aron to be our preferred service advisor going forward?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and feedback! It's great to hear that Aaron provided such excellent service at Paul Miller Audi. I would be happy to speak with you to answer any questions you have about making him your preferred service advisor. If you are willing, please don't hesitate to give me a call. Thank you, Gregory Malysa - Service Manager - 973-575-7760