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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Very efficient, professional and courteous.

Very efficient, professional and courteous... Stuart Jacobowitz was kind, patient and understanding...Carefully explained all work needed to be done and amount of time it would take...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad that Stuart was able to provide you with efficient, professional, and courteous service--we'll be sure to pass on your kudos. Our team appreciates your business and hopes to see you again at Paul Miller Audi for all your future vehicle maintenance and repair needs!

Luis is a great service technician and always gets me the

Luis is a great service technician and always gets me the best pricing and top notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind words about Luis and hope to see you back at Paul Miller Audi!

2019 Q5 needed a new turbo.

2019 Q5 needed a new turbo. It took approximately 3 months for the part to come in. During this time Luis and Greg were more than patient and responsive to my weekly text messages and consistently communicated updates regarding the delays. From the loaners and working with me to make sure that I had a car as to not interrupt my work and life schedules. The service was impeccable and they went above and beyond to meet my needs despite the challenges that arose. Couldn’t be more grateful for the services provided. Tyler also was great from Audi on demand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are thrilled to hear that you had such a successful and informative service experience working with Luis, Greg, and the Paul Miller Audi team. We appreciate your patience with regard to your repair and hope to see you back again down the road!

New 2023 Audi Q5

This is the 5th Audi we have purchased from Paul Miller and they really take good care of us. Both the sales staff as well as the service group are very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, thank you for sharing about your positive experiences with our Paul Miller Audi team! We're thrilled to hear that we have provided you with the professional service you deserve. We appreciate your continued support and hope you enjoy the new Audi!

Always friendly and efficient service.

Always friendly and efficient service. Excellent communication on status of vehicle when its being serviced and setting completion expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you had such a positive experience with our team! Thank you for choosing our business for your vehicle's needs. We appreciate your kind words and hope to see you again soon.

Thank You once again for your guidance,sincerity,and

Thank You once again for your guidance,sincerity,and kindness every step of the way. This is my second vehicle I have gotten with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review and for choosing Paul Miller Audi for your second vehicle purchase! It was our pleasure to work with you and we hope you enjoy your new vehicle!

Dealership is attractive, well staffed and efficient.

Dealership is attractive, well staffed and efficient. Positive experience due to excellent sales rep Joe Yusufov who has great knowledge of the vehicle and excellent communication skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience at Paul Miller Audi! We are thrilled to hear that Joe provided you with excellent service. We appreciate your business and hope to see you again soon!

Positive experience

I love my new Audi A3. The salesperson reviewed all of the car’s features and answered all of my questions. The process at the dealership was efficient, upbeat and stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear how much you love your new Audi A3! Thank you for taking the time to share your positive experience with our team at Paul Miller Audi. We're always here to answer any questions you may have in the future. Safe travels!

Happy, again

It was easy to make the appointment and everything was totally resolved with no stress. I would recommend this dealer for the total experience, from purchase through services. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We are thrilled to hear that Don delivered such a successful service experience. Drive safely, and we hope to see you back at Paul Miller Audi!

Service was great from my advisor Luis.

Service was great from my advisor Luis. He helped me and didn’t try to force me to purchase anything explained everything with my car and work performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that Luis delivered such a successful service experience. Drive safely, and we hope to see you back again at Paul Miller Audi!